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The Metaverse and Online Communities: Khoros 101

Lithium

Brands, opportunities and partnerships are ripe across this ever-growing ecosystem — many organizations are currently building out similar and novel virtual experiences for work, commerce, entertainment and more, across a spectrum of centralized and decentralized systems.

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Next-Level Customer Engagement: Advanced Tactics for E-Commerce Loyalty and Retention

CSM Magazine

As of 2022, global e-commerce sales surpassed $5.7 Gamification is like the sprinkle of excitement atop the cake of shopping. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. trillion, underlining the sector’s explosive growth.

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15 Types of social media to help boost your brand

BirdEye

As of July 2022, TikTok has reached one billion monthly active users. Create entertaining content that will resonate with your followers. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes.

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June Atlas Highlights

Lithium

Maximize your presence on the world’s fastest growing digital entertainment platform. Resource Round-up | Khoros Roadmap 2022 | Q2 This post outlines "now available" features mentioned for each Khoros product and helpful resources.

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5 Ways Contact Center Managers Are Adapting to Remote Work

Playvox

Our 2022 research shows that 70% of agents say that working remotely has improved their job satisfaction, and 56% of respondents say they’d consider leaving their jobs if they couldn’t work remotely. But also try other tactics like gamification — for training or just for fun. So we’ve got two words for you: remote work.