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Converse 2022

Uniphore

Infographics. How are you planning to leverage conversations to drive revenue and customer retention? Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. © 2022 Uniphore.

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5 Top Customer Service Articles of the Week 8-22-2022

ShepHyken

Dan Gingiss, the “Experience Maker,” shares his wisdom on why customers cancel, the right metrics to use, how to handle customers who cancel, and more. Top 10 Successful CX Strategies – 2022 by SoftClouds. My Comment: Here is an infographic that lists some compelling CX strategies supported by research findings.