2022, Brand Values, Employee Experience and Tips

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

InMoment XI

FEBRUARY 3, 2022

If we were to sum up what brands need to know about Gen Z customer experience preferences (and employee experience preferences) in a few words it would go something like this: they’re different. It makes sense, then, that their standards for customer and employee experiences would be higher than ever, too.

Employee Experience

Employee Experience Customer Experience Brands Social Media

The value of Corporate Social Responsibility (CSR) – and how to get it right

Qualtrics

JANUARY 23, 2020

For one thing, it can increase revenue and build brand value. In addition, the company plans to hire 10,000 refugees across 75 countries by 2022, and to hire 25,000 veterans and military spouses by 2025. When selecting initiatives to get involved with, make sure they align with the purpose, skills, and values you’ve defined.

How To

How To Policies Employee Engagement Study

Customer Experience Update

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

The value of Corporate Social Responsibility (CSR) – and how to get it right

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