2020 Contact Center Customer Satisfaction Mobile Customer Service 
ProProfs Chat
MAY 6, 2020
Must-Read 53 Customer Experience Statistics for 2020 . With these customer experience stats, facts, and trends, your business can effectively create some of the best strategies that keep customers delighted with your services. Customer Experience Training Success Statistics. Source: CCW Digital ) Tweet this.
SmartKarrot
FEBRUARY 16, 2022
With CX in mind, here are some general customer experience statistics – 89% of businesses compete primarily on the basis of customer experience (CX). 42% of customers would not mind paying more when offered a warm and friendly customer experience. Companies with a greater focus on customer satisfaction have 1.5x
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