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7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

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How to Train an Elite, Efficient, Effective Support Team

GlowTouch

Customer care is a competitive advantage. Invest in support team training to keep up with the trends. You can count on GlowTouch for quality contact center solutions that make customer service a feature of your brand. Contact us for more information, and let’s discuss how we can help you.

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The Impact of Impact Sourcing

GlowTouch

An Edge Over the Competition. There is also a second competitive advantage found in impact sourcing – workforce productivity. If you are especially interested in impact sourcing for contact center and technology outsourcing projects, contact GlowTouch today. It’s a dollars and cents (sense?)

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The Positive Effect of Impact Sourcing on Women

GlowTouch

The benefits to business organizations that invest in impact sourcing. Companies that seriously investigate the possibilities associated with impact sourcing initiatives frequently find themselves at a competitive advantage compared to their industry peers. Benefits to the Women. Start a conversation with us today. Tonya Morgan.

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Why Impact Sourcing Matters for Your Business

GlowTouch

A Competitive Advantage. We’ve already discussed the cost saving aspect of this strategy, which in itself constitutes a major advantage. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch. Tonya Morgan. Tonya Morgan. Tonya Morgan.

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Call Center Dialer Software: Optimization Best Practices

NobelBiz

Contact centers play a vital role in today’s business landscape, serving as a primary point of contact for customers to resolve issues, make inquiries, or provide feedback. However, running an efficient and effective contact center requires more than just hiring skilled agents and investing in advanced technologies.

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From Knowledge Base to Virtual Agents: The Shift to AI-powered Self Service

TechSee

This always-available model of service can provide a true competitive advantage in many industries and markets. In fact, according to a Walker study , by the year 2020 customer experience will overtake price and product as the key brand differentiator. Collect data from existing repositories, including FAQs or helpdesk macros.