Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?
Magellan Solutions
JULY 29, 2021
Many, in fact, see most telesales company Philippines as the sandbox for AI-powered customer experience. . AI-enabled conversational agents, for example, are expected to handle 20% of all customer service requests by 2022. For all the hype around AI, surprisingly few companies have embraced it in call center operations.
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