2015 e-support Online Experience Social Media 
ijgolding
MARCH 22, 2017
This has forced the businesses to provide differentiation at various touch points of customer journey, especially customer support. In recent years, providing great customer experience has become the most important thing for businesses. Such is the importance of the good customer experience and support.
Tricia Morris
NOVEMBER 13, 2015
The latest figures from the National Retail Federation’s (NRF’s) Shop.org site project that holiday e-commerce sales in the U.S. For November and December 2015, U.S. retail e-commerce sales alone are expected to total as much as $105 billion of a projected $630.5 They may even reach out on social media.
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