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Is the Chief Experience Officer a Worthwhile Addition to the C-Suite?

Retently

Whichever way you look at it, it’s clear that unhappy customers ( who are much more likely to leave your brand , naturally) are a huge threat to business growth. The obvious solution is offering your customers a much better experience, service, and product to ensure they are happy with your business.

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The Rise of Millenials and the Need for an Omnichannel Call Center

Magellan Solutions

Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. Use technology to your advantage – Millennials are into mobile, but they want more than an app from their favorite brands.

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Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

The final merger of Wachovia Securities to become Wells Fargo Advisors with the new branding is expected to be completed shortly. The Wachovia branch in the subdivision of Abacoa in Jupiter, Florida knows how to build new cooperative and collaborative relationships with customers. We’ve all heard the saying “it starts at the top.”.

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