Sat.Dec 24, 2016 - Fri.Dec 30, 2016

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Customer segmentation analysis: why it matters and how to make it count

Bold360

No matter how large and diverse your customer base is, you can be sure your customers all have one trait in common: each one of them is unique. It’s safe to say that every customer expects to be treated accordingly, as an individual. That’s where customer segmentation analysis comes into play.

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Your Complete Customer Engagement Handbook

Transform your contact center to build relationships with your customers that will last a lifetime.