Doing CX Right

MARCH 23, 2024

Read Stacy Sherman's article to uncover 3 signs your customer experience role enriches lives, exceeds expectations & drives performance. The post Customer Experience Role Making An Impact? These 3 Signs Say Yes appeared first on Doing CX Right.

Customer Experience 59

Customer Experience Customers Company Culture 59

Speaker: Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

Employee engagement requires great leadership. Numerous “characteristics” and “models” of high quality leadership have been purported in every bookstore and airport gift shop. But no one has yet to nail down an exact leadership “score” which guarantees success. May 5th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT

Contact Center

Speaker: Conference Speakers

Topics will include: Cultivating Operational Agility: Leadership, Culture, and How New Tech Like Headless, Composable/MACH and Low Code Change the Game. See inside the operations of top performing customer experience teams, and improve your organization’s CX outcomes.

Customer Experience

Speaker: Dennis Snow, President, Snow & Associates

Not only does it take powerful leadership, but a complete shift in focus: your company must be customer-centric in every function. In this webinar, you will learn to: Build a customer-centric culture. While it's essential to creating the perfect customer journey, it's only one aspect. Inspire personal accountability in the workplace.

Customer Centricity