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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
23 min read
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May 09
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Top Customer Service Software Tools for Every Support Team
Providing stellar support is paramount for businesses when it comes to customer experience. Clients rely on prompt assistance when encountering issues, making it... read more
Support
15 min read | May 08 |
How to Measure Customer Service and Improve Your Customers’ Experience
Every time your business gains a new customer, there are two possible outcomes. Either you deliver on your promises, satisfying them and creating a repeat or loyal... read more
Connect
12 min read
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May 06
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What is Live Chat? Metrics, KPIs, and Best Practices for Effective Implementation
Looking for ways to boost customer satisfaction? Consider adding a live chat option to your website. This powerful tool supports agents and allows them to respond... read more
GrowSell
10 min read
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May 06
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Customer Self-Service: Tips, Benefits, and the Future of Customer Service
SEO description: Learn more about the essential customer self-service tools and strategies that will elevate your business's customer experiences. Happy customers... read more
Support
8 min read | May 05 |
Customer Service Interview Questions You Should Ask When Hiring Agents
What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Trending articles
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's there, but the magic lies in that irresistible layer that turns a passerby into a delighted customer. Read on... read more
Sell
10 min read | Mar 01 |
Improve Customer Satisfaction with Live Chat For WooCommerce
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more
Support
19 min read | Mar 13 |
Everything You Need to Know about How to Choose Live Chat Software
To run a successful business, you need more than just a high-quality service or collection of products. The key ingredient in the recipe for success is a loyal customer... read more
Support
20 min read
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Mar 04
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20 Best Live Chat Software for Business in 2024
Live chat software is a great way to provide real-time support, significantly improving the customer experience and increasing sales. Many platforms offer detailed... read more
Grow
20 min read | Mar 19 |
AI-Powered Customer Support: The Future Of Customer Service
Providing an exceptional customer experience is critical for companies to succeed in the current business landscape. And keeping clients is more financially advantageous... read more
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