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3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
13 min read | May 17 |
Great Customer Service Quotes and What You Can Learn From Them
Short quotes can be super powerful. They can capture big ideas in just a few words. Whether it's something touching, thoughtful, or just a reminder about something... read more
Support
19 min read | May 16 |
Collect Customer Feedback with These Strategies: Enhancing Business Insights
Collecting customer feedback gives you a real-time view of the satisfaction and preferences of your customers. Through feedback, you can adjust to market demands,... read more
Support
13 min read | May 14 |
How to Deal with Rude Customer: Effective Strategies for Professional Calmness
Working in customer service can be a difficult task, especially when having to deal with rude customers. Customer service representatives need to handle such situations... read more
Sell
10 min read | May 13 |
What is Connective Ecommerce? Best Strategies and Benefits
You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to... read more
Support
24 min read | May 13 |
Customer Service Metrics That Matter: Key Live Chat Metrics You Need to Track
We often get caught up in the nitty-gritty of customer service metrics – how fast we answered a call, our average resolution time, or the ever-popular net promoter score... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Trending articles
Enhance Your Shopify Sales with the Best Live Chat App
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's not just a "nice to have" anymore, but an essential element in the toolkit of any ecommerce business,... read more
Support
20 min read | Mar 04 |
20 Best Live Chat Software for Business in 2024
Live chat software is a great way to provide real-time support, significantly improving the customer experience and increasing sales. Many platforms offer detailed... read more
Sell
11 min read | Apr 18 |
A Comprehensive Guide to Ecommerce Automation
With time of the essence and customer expectations higher than ever, ecommerce automation has emerged as a game-changer for businesses of all sizes. Whether you're a... read more
Sell
9 min read | Feb 07 |
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more
Support
15 min read | May 08 |
How to Measure Customer Service and Improve Your Customers’ Experience
Every time your business gains a new customer, there are two possible outcomes. Either you deliver on your promises, satisfying them and creating a repeat or loyal... read more
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