InMoment XI
JANUARY 16, 2024
Virtual Agents and Chatbots: Virtual agents or chatbots, powered by AI, interact with customers in real-time. These agents can engage in text-based or voice-based conversations that provide assistance, answer queries, and guide users through processes.
AWS Machine Learning
FEBRUARY 6, 2023
To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly. Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly.
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AWS Machine Learning
MARCH 29, 2024
Crispim Tribuna is a Senior Software Engineer at Talkdesk currently focusing on the AI-based virtual agent project. He has over 17 years of experience in computer science, with a focus on telecommunications, IPTV, and fraud prevention. Outside of work, he enjoys ice hockey and games with the family.
AWS Machine Learning
JUNE 8, 2022
Uneeq is an AWS Partner that specializes in developing animated visualizations of these voice bots and virtual agents, called. Uneeq’s digital humans can help provide a next-generation customer experience that is visual, animated, and emotional.
CSM Magazine
MARCH 18, 2021
However, if the business customer simply wants to change an order, query a delivery date or receive a specific product info, the virtual agent can also help – immediately and around the clock. How do virtual agents and human agents work hand in hand? Keyword AI: What is technologically behind a smart bot? .
TechSee
FEBRUARY 12, 2018
Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While it’s probably too early to deploy blockchain as a practical technology, it’s worth exploring even if it’s just to make sure you have a good topic for water cooler conversations when you’re back from the MWC.
TechSee
FEBRUARY 12, 2018
Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While it’s probably too early to deploy blockchain as a practical technology, it’s worth exploring even if it’s just to make sure you have a good topic for water cooler conversations when you’re back from the MWC.
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