Brandwatch CX

MARCH 14, 2024

April's lineup of social media holidays promises something for every brand and follower, from party central to jazz, superheroes, and pasta.

Social Media 90

Social Media Brands 90

2020 Research

APRIL 3, 2024

hold less optimistic views on the positive effects of social media breaks on mental health compared to their younger counterparts. But how do different generations approach social media use when it comes to unplugging? Older individuals in the U.K. Interestingly, older individuals in the U.K.

Social Media 52

Social Media Study Groups Survey 52

GetFeedback

NOVEMBER 20, 2019

But one sometimes overlooked method of collecting feedback is by meeting your customers where they are— distributing surveys through social media. . Why social media is a gold mine of customer feedback. billion people use social media. . And of those 2.82 billion people, many are your customers. .

Social Media 284

Social Media Feedback Chatbots Survey 284

BirdEye

MARCH 5, 2024

This practice, done by social media monitoring tools, enables brands to keep a pulse on their online reputation and insights into consumer behavior and emerging trends. Following this, when Birdeye conducted a survey, we found an interesting fact: 81% of businesses manage social media at the corporate level.

Social Media 58

Social Media Multi-Channel Trends Tips 58

Brandwatch CX

FEBRUARY 8, 2024

Master the art of social media bios with tips for brands and marketers. Elevate your online presence, attract followers, and boost engagement effortlessly.

Social Media 86

Social Media How To Tips Brands 86

Brandwatch CX

JANUARY 30, 2024

Social media SEO is a hot topic, with millions of consumers using social media to search for their next favorite product. Here's what you need to know.

Social Media 90

Social Media Brands How To Consumers 90

Brandwatch CX

JUNE 15, 2022

The key to making the most of social media is listening to what your audience has to say about you, your competitors, and the market in general. Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy.

Social Media 144

Social Media Tools Analysis Metrics 144

Brandwatch CX

MARCH 10, 2024

From engagement rates to follower growth, we’ve outlined the essential cross-industry social media benchmarks so you can understand your social performance.

Social Media 93

Social Media Industry Marketing Engagement 93

BirdEye

MARCH 10, 2023

Social media is a crucial component of any company’s marketing strategy. With billions of people using social media platforms every day, it’s no wonder businesses are eager to establish a strong online presence. However, simply having a presence on social media just isn’t enough.

Social Media 98

Social Media Metrics Return on Investment Ecommerce 98

Brandwatch CX

MARCH 10, 2024

From engagement rates to follower growth, we’ve outlined the essential cross-industry social media benchmarks so you can understand your social performance.

Social Media 90

Social Media Industry Marketing Engagement 90

Uniphore

JULY 1, 2021

Increasingly, companies listen to their customers on social media, but what about their employees?” In addition to the insights it’s sharing online, Jacada will be offering a guided “deep dive” into its social media findings in its July webinar, What Your Call Center Agents Rant About On Social Media.

Social Media 218

Social Media Call Center Study Contact Center 218

ReviewTrackers

JULY 28, 2021

Insurance and Social Media. Social media marketing for insurance is experiencing major growth. While providers recognize that insurance social media marketing is essential to future growth, many struggle to keep up with the pace and drive real results from their efforts. But there are challenges.

Social Media 175

Social Media Insurance Marketing Tips 175

BirdEye

FEBRUARY 28, 2023

Having a social media presence is crucial for success in today’s market. Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager?

Social Media 98

Social Media Management Analytics Strategy 98

Brandwatch CX

FEBRUARY 13, 2024

There’s no room for empty slots on your social media content calendar this March. Gear up for Daylight Savings, International Waffle Day, Easter, and more.

Social Media 79

Social Media 79

Brandwatch CX

JANUARY 29, 2024

Your social media platforms can be a gold mine for leads. If you get it right, social media lead generation is a viable and valuable strategy. Our social media marketing guide will get you going on that front. When in Rome, when on Twitter Social media can be a great place to get your brand voice across.

Social Media 98

Social Media Tips Groups Brands 98

Brandwatch CX

FEBRUARY 20, 2024

Here’s how to decide on the right tool to monitor your brand on social media. Millions of data points are created every day on social media. But when deciding to take a big step and opt for a paid social media monitoring tool, which is the best approach? And among all this? Mentions about your brand.

Social Media 87

Social Media Tools ROI Measurement 87

BirdEye

NOVEMBER 21, 2022

When it comes to social media, analytics is everything. Without understanding the numbers behind your social media efforts, you’ll have no way to determine whether or not your campaigns are successful. Thankfully, social media analytics is becoming easier and more accessible.

Social Media 98

Social Media Analytics Multi-Channel Metrics 98

Brandwatch CX

MARCH 14, 2024

April's lineup of social media holidays promises something for every brand and follower, from party central to jazz, superheroes, and pasta.

Social Media 70

Social Media Brands 70

Magellan Solutions

AUGUST 10, 2023

When it comes to building a strong social media presence, it’s essential to have a solid digital marketing strategy. This is especially true if you’re not only after social networking but also for brand awareness. Most marketers now use AI tools in social media to connect with their target audiences effectively.

Social Media 98

Social Media Tools Chatbots Advertising 98

Vonage

APRIL 25, 2019

Social media teams – both marketing and customer service – often sit by themselves in organizations, likely because management doesn’t quite know what to do with them. Integrating with the core business ensures that the social media team is engaged with other business units to share and act upon customer feedback.

Social Media 321

Social Media Rewards Programs Feedback Call Center 321

Brandwatch CX

OCTOBER 27, 2023

Filled to the brim with holidays and events in November 2023 social media marketers can add to their social media calendar.

Social Media 89

Social Media Marketing 89

Brandwatch CX

DECEMBER 14, 2023

Leverage these holidays to connect with your social media audience. Capitalize on creativity, knowledge and the spirit of celebration for your strategy.

Social Media 83

Social Media Connections Strategy 83

Brandwatch CX

NOVEMBER 8, 2023

Find out why you need social media benchmarking and how you can use it to improve your social media strategy.

Social Media 64

Social Media Strategy 64

Brandwatch CX

FEBRUARY 20, 2024

Here’s how to decide on the right tool to monitor your brand on social media. Millions of data points are created every day on social media. But when deciding to take a big step and opt for a paid social media monitoring tool, which is the best approach? And among all this? Mentions about your brand.

Social Media 76

Social Media Tools ROI Measurement 76

BirdEye

FEBRUARY 21, 2023

Social media has completely changed the way we communicate and connect with one another over the past two decades. Social media is also a powerful marketing tool used by businesses of all sizes. We’ll start by discussing some of the key concepts and benefits of using social media. 84% of U.S.

Social Media 98

Social Media Management Multi-Channel Analytics 98

Brandwatch CX

MARCH 7, 2023

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54

Social Media 98

Social Media Video Advertising Marketing 98

Magellan Solutions

MARCH 19, 2024

With so much content shared online, filtering out inappropriate, harmful, or illegal material is essential, making content moderation in social media marketing challenging. About 60% of social media users want more control over the posts they see on their feeds. What is Social Media Content Moderation?

Social Media 52

Social Media Marketing Guidelines Advertising 52

BirdEye

OCTOBER 30, 2023

Local social media marketing is a game-changer for small business owners. Looking for a quick and actionable answer on leveraging local social media marketing? Local social media marketing is a digital strategy that leverages social media platforms to target nearby potential customers for local businesses.

Social Media 58

Social Media Marketing Advertising Video 58

Ann Michaels and Associates

AUGUST 29, 2023

This includes social media accounts. But what exactly does the law state regarding social media employee checks? Social Media Background Checks for Pre-Employment Hiring new employees? You can run a social media background check but you must get permission from the prospect before you do so.

Social Media 52

Social Media Policies Financial Examples 52

Michelli Experience

MAY 1, 2018

Thanks to social media, many brands have softened their traditional media buys and have focused instead on influencing purchasers through a variety of strategies. The rise of social media influencers is well-chronicled. Favoring Social Media Influencers. Caveats of Social Media Influencers.

Social Media 185

Social Media Customer Experience Advertising Multi-Channel 185

Brandwatch CX

SEPTEMBER 15, 2023

Discover 20 fun social media holidays for October! From International Coffee Day to Halloween, learn how brands creatively engage with their audiences.

Social Media 91

Social Media Brands Engagement 91