3 Tips for Insurance CX Programs Looking to Collect Valuable CX Data
InMoment XI
MAY 3, 2022
So think about the different touchpoints that pose potential for valuable CX data. Tip #3: Remember, CX Data Is for Proving ROI. Executives in insurance companies have a specific language they speak—and communicating with them effectively is the best way you can prove Return on Investment (ROI).
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