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Engagement Workshop: Identifying Product Readiness Issues

Centercode

“The impact of recruitment , communication , and tools I understand very well — I’ve been reading your entire Engagement Workshop Series after all — but isn’t the whole point of customer testing to assess the performance of a buggy product?” . “OK hold up on a second,” you might be saying to yourself.

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Engagement Workshop: Identifying Friction with Your Tools

Centercode

Are you asking for data — like crash logs or diagnostic reports — that is overly inconvenient for testers to gather? The post Engagement Workshop: Identifying Friction with Your Tools appeared first on Centercode. Is there a separate form for each type of feedback? Are they easy to access? Check Your Surveys.

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Engagement Workshop: Identifying Tester Communication Problems

Centercode

In connection to this, half also reported challenges when it comes to tester communication. The post Engagement Workshop: Identifying Tester Communication Problems appeared first on Centercode. Maintaining tester engagement is one of the most persistent challenges facing today’s Customer Validation (CV) professionals.

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Engagement Workshop: Identifying Tester Incompatibility

Centercode

Are you able to direct incompatible testers to test product areas that need more bug reports than ideas? The post Engagement Workshop: Identifying Tester Incompatibility appeared first on Centercode. If your testers are submitting too many impractical or irrelevant ideas, look for ways to shift their mindset into more of a bug-hunt.

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Technology and Insights (State of Customer-Centricity Report)

CX Centric

To access the full State of Customer Centricity report click here. We normally do this through workshops and we also analyze your technology stacks to find out ways of reducing cost. Over 250 organisations worldwide took part in this project. This research was based on the Customer Centricity Maturity Model (CCMM).

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Automate the process to change image backgrounds using Amazon Bedrock and AWS Step Functions

AWS Machine Learning

The Step Functions workflow invokes a Lambda function to generate a status report. Generate a status report. Generate a status report After the image generation process, a Lambda function retrieves the status details from DynamoDB. It dynamically compiles these details into a comprehensive status report in JSON format.

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Engagement Workshop: How to Recruit Enthusiastic Testers

Centercode

For example, if you’re working closely with your UX team, you might emphasize collecting usage or product analytics instead of self-reported feedback,” said Chris. The post Engagement Workshop: How to Recruit Enthusiastic Testers appeared first on Centercode. ” How Enthusiastic Testers Benefit Your Test.