Technology and Insights (State of Customer-Centricity Report)
CX Centric
APRIL 4, 2023
To access the full State of Customer Centricity report click here. In this article we explore the results specifically related to Technology and Insights , which is one of the eight principle domains of the CCMM Model. We normally do this through workshops and we also analyze your technology stacks to find out ways of reducing cost.
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