On-Demand Webinars

The Omnichannel Olympics: Transform to Perform

Ron Dutta, VP-Business Development and Omnichannel CX Solutions

On Demand
Recorded September 17, 2019

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Redefining Customer Experience Metrics for Better Performance

Lynn Hunsaker, Chief Customer Officer of ClearAction Continuum

On Demand
Recorded September 12, 2019

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How to Make the Transition to Customer Service Outsourcing

Randy Clapp, Chief Revenue Officer, Advantage Communications Inc.

On Demand
Recorded August 15, 2019

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Customer Success Needs to Grow (Up)

Peter Armaly - Senior Director and Advisor of Customer Success at Oracle

On Demand
Recorded June 20, 2019

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