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The Reasons Behind Tesla’s High Net Promoter Score

Retently

Tesla currently holds a satisfaction rating of 96 , outscoring every other car manufacturer company in Net Promoter Score® ratings. He said that electric cars are the future of sustainable transportation. The post The Reasons Behind Tesla’s High Net Promoter Score appeared first on Retently.

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Dataset: UK Net Promoter Score Benchmark, 2017

Experience Matters

Industry averages for NPS range from a high of 20 (supermarkets) to a low of -12 (rental cars & transport). Some of the highlights of the study include (see figures below): Company NPS ranges from a high of 45 (Nationwide) down to a low of -39 (Bank of Scotland).

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SMS Survey Best Use Cases

GetFeedback

Transportation feedback. Your Net Promoter Score (NPS) is an accurate measure of customer satisfaction and hence your company’s growth. Check Out Our New Net Promoter Score (NPS) Guide. Everything you need to know about Net Promoter Score (NPS) in one place. Read Article.

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

ShepHyken

In April 2021, I had the honor of becoming the chief executive officer of Xpress Global Systems (XGS), a trucking company that specializes in transporting flooring products across all 50 of the United States. Net Promoter Score (NPS) — Establishing baseline ratings and gathering key customer feedback .

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The Art of Selling CX

Horizon CX

Tesla: Sustainable Transportation and Innovation Tesla has disrupted the automotive industry by addressing the perceived needs of environmentally conscious consumers. The company’s focus on electric vehicles and sustainable transportation aligns with the growing awareness of environmental issues among customers.

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How can you measure customer satisfaction?

ViiBE Blog

Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Net Promoter Score (NPS). ViiBE Blog. How can you measure customer satisfaction? CRM , Customer experience. Natalia Barszcz. August 25, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp.

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NPS Scores at TriMet: Tales of Legendary Customer Experience

AskNicely

Yet we all want the same thing from TriMet (the company whose buses, trains and streetcars are only part of what they offer in transportation): A safe commute to and from where ever we are going. Using NPS Scores to Learn More. TriMet uses it’s NPS Scores to learn about what their customers need. 306,532 Weekly Riders to Please.

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