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The Reasons Behind Tesla’s High Net Promoter Score

Retently

Tesla currently holds a satisfaction rating of 96 , outscoring every other car manufacturer company in Net Promoter Score® ratings. Tesla cars have the character and design of a sports car, but at the same time reach a level of practicality that has never been achieved before. Sporty yet practical vehicle.

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Why Customer Experience Success Requires A Great Employee Experience

Experience Investigators by 360Connext

Employee turnover often hurts CX metrics including Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) — as well as the organization’s bottom line. How Customer Experience Leaders Can Shape The Employee Experience CX is a team sport.

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Dashboards: Driving Your Business Like a Sports Car, Not a School Bus

AskNicely

Noted investor Jason Lemkin remarked that one important metric is Net Promoter Score , which is a measurement of loyalty between your business and its customers. The post Dashboards: Driving Your Business Like a Sports Car, Not a School Bus appeared first on AskNicely.

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Dashboards: Driving Your Business Like a Sports Car, Not a School Bus

AskNicely

Noted investor Jason Lemkin remarked that one important metric is Net Promoter Score , which is a measurement of loyalty between your business and its customers. The post Dashboards: Driving Your Business Like a Sports Car, Not a School Bus appeared first on Net Promoter Score from AskNicely.

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Driving Net Promoter Score & Brand Loyalty: Is It the Car or the Driver that Wins the Race?

Pretium Solutions

We are not Formula One racing experts, nor are we really even fans of the sport, but we are aware of the long-standing debate in the racing community among experts and fans about whether it’s the car or the driver that makes the difference between finishing first and anywhere else in the field. But what about the customer touchpoint?

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Driving Net Promoter Score & Brand Loyalty: Is It the Car or the Driver that Wins the Race?

Pretium Solutions

We are not Formula One racing experts, nor are we really even fans of the sport, but we are aware of the long-standing debate in the racing community among experts and fans about whether it’s the car or the driver that makes the difference between finishing first and anywhere else in the field. But what about the customer touchpoint?

article thumbnail

Driving Net Promoter Score & Brand Loyalty: Is It the Car or the Driver that Wins the Race?

Pretium Solutions

We are not Formula One racing experts, nor are we really even fans of the sport, but we are aware of the long-standing debate in the racing community among experts and fans about whether it’s the car or the driver that makes the difference between finishing first and anywhere else in the field. But what about the customer touchpoint?