Top 5 Customer Service & CX Articles for Week of April 14, 2024
ShepHyken
APRIL 14, 2024
Over 90% of businesses today offer a loyalty program. Some examples like a Nike loyalty program set the standard for rewards programs – and it’s possible to replicate the same in your store. The Nike loyalty program is an excellent case study we can all learn from. Are organizations putting too much faith in it?
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