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Blog Employee Experience

HR Reporting and Analytics: Features, Key Strategies and Trends

Kate Williams

18 October 2023

8 min read

HR reporting and analytics are essential for managing its workforce effectively. These tools allow HR professionals to collect, analyze and interpret data related to employee performance, absenteeism, turnover, and other HR metrics. The insights gained from HR reporting and analytics help organizations make data-driven decisions that improve employee engagement, retention, and performance.

This article will explore the importance of HR reporting and analytics, the benefits of using these tools, and some best practices for implementing them effectively. Whether you are an HR professional or a business leader, this article will help you understand how HR reporting and analytics can transform your organization’s HR practices.

Importance of HR Reporting and Analytics for Organizations

HR reporting and analytics are crucial for organizations, providing valuable insights into the workforce, performance, and overall health. The data collected through HR reporting and analytics help organizations make strategic decisions that can impact their bottom line and improve employee engagement and retention.

Some key benefits of HR reporting and analytics include:

  • Identifying workforce trends, such as turnover rates, skills gaps, and employee satisfaction levels.
  • This information can help organizations identify areas for improvement and take action to address these issues before they become significant problems.
  • Additionally, HR reporting and analytics can help organizations identify top performers and recognize employees making substantial contributions to the company’s success.

Understanding HR Metrics

Explanation of HR metrics and their importance

HR metrics are critical data points that help organizations measure, analyze, and track various HR functions, such as recruitment, employee retention, workforce productivity, and diversity. HR metrics enable businesses to gain insights into their human capital, identify key trends, and make data-driven decisions that improve overall business performance.

Some commonly used HR metrics include employee turnover rates, absenteeism, employee productivity, recruitment cost per hire, employee engagement scores, and diversity and inclusion metrics. 

These metrics allow HR departments to measure and analyze the effectiveness of their HR programs and initiatives.

For example, tracking employee turnover rates can help identify high turnover areas and highlight underlying issues that must be addressed. Similarly, measuring absenteeism rates helps identify patterns or trends that indicate employee dissatisfaction or poor work-life balance. 

Employee engagement scores can be used to identify areas where employees feel disengaged and provide insights into how to improve their overall experience at work.

Standard HR metrics used in reporting and analytics

Organizations use numerous HR metrics to measure and analyze their workforce data. Here are some standard HR metrics used in reporting and analytics:

  1. Turnover rate: This metric calculates the percentage of employees leaving the organization over time. High turnover rates indicate employee engagement, job satisfaction, or leadership issues.
  2. Absenteeism rate: This metric measures the percentage of employee absences during a given period. It can help identify patterns in attendance and provide insights into employee well-being and job satisfaction.
  3. Time-to-fill: This metric measures the average time it takes to fill a job opening from the posting date to the hire date. It can help identify recruitment bottlenecks and areas for improvement.
  4. Cost-per-hire: This metric measures the cost of recruiting and hiring a new employee. By utilizing an employee API, organizations can streamline their recruitment processes, track candidate sourcing channels, and analyze data on time-to-fill and cost-per-hire in a more efficient and automated manner. It includes advertising, recruiting agency fees, interview expenses, and more.
  5. Employee engagement: This metric measures employees’ commitment and satisfaction with their work and the organization. It can help identify areas for improvement in leadership, communication, and company culture.
  6. Training and development: This metric measures the investment in employee training and development programs. It can help identify the effectiveness of these programs in improving employee skills and job performance.

By analyzing these and other HR metrics, organizations can gain valuable insights into their workforce and make data-driven decisions to improve employee retention, productivity, and overall business performance.

Top 5 HR Reporting and Analytics Tools

01. SurveySparrow 

SurveySparrow is an omnichannel experience management platform that offers advanced features to help businesses create and manage surveys, automate actions, track trends, and build visual dashboards. 

The platform supports push/pull integrations, enabling users to connect with their favorite apps and simplify workflows.

SurveySparrow enables HR professionals to track employee experience, engagement, and satisfaction metrics. 

Some HR metrics that can be tracked and reported on with SurveySparrow include employee engagement score, turnover rate, satisfaction with benefits, onboarding experience, and training effectiveness.

SurveySparrow Executive Dashboard

The Executive Dashboard from SurveySparrow allows HR professionals to easily pull data from multiple surveys into one place and generate high-level custom dashboards. With this tool, HR professionals can track and analyze critical business metrics over any period, enabling in-depth analysis and collaboration.

Executive Dashboard also offers journey charts for ongoing improvement and the ability to present complex data clearly and concisely. Overall, the SurveySparrow Executive Dashboard simplifies accessing and understanding HR metrics, making it a valuable tool for any HR team.

Advantages of using SurveySparrow for HR reporting and analytics:

  • User-friendly interface: SurveySparrow’s platform is easy to use and allows HR professionals to create surveys quickly.
  • Advanced features: The platform offers advanced features such as automation, case management, and executive dashboards.
  • Omnichannel support: SurveySparrow supports multiple channels for survey distribution, including email, web, mobile, and chat.
  • Customizability: Users can customize their surveys with themes, logos, and images.

Simplify the way you track and analyze HR metrics with SurveySparrow. Sign up now!

02. BambooHR

BambooHR is a cloud-based HR software that provides small and medium-sized businesses with HR management solutions. It offers various HR features, including applicant tracking, onboarding, employee information management, time and attendance tracking, performance management, and reporting and analytics.

Features of BambooHR:

  • Applicant tracking: allows users to manage the hiring process from job postings to candidate tracking and onboarding.
  • Onboarding: Enables new hires to complete online paperwork, training, and other tasks.
  • Employee information management: helps to store and manage employee data, such as personal information, employment history, and benefits.
  • Time and attendance tracking: allows employees to clock in and out, track time off, and submit timesheets.
  • Performance management: Provides tools for employee performance, including goal setting, performance reviews, and feedback
  • Reporting and analytics: Offer pre-built reports and the ability to create custom reports to track and analyze HR metrics.

Examples of HR metrics that can be tracked and reported on BambooHR:

  • Headcount: The number of employees in the company or a specific department.
  • Turnover rate: The percentage of employees who have left the company during a specific period.
  • Time to hire: the average time it takes to fill a job opening.
  • Absence rate: The percentage of employees absent from work due to illness, vacation, or other reasons.
  • Performance rating distribution: the percentage of employees who have received different performance ratings.

Advantages of using BambooHR for HR reporting and analytics

  • User-friendly interface and easy navigation.
  • Customizable reporting options to track specific HR metrics.
  • Integration with other HR tools and software.
  • Mobile app available for remote access.

03. ADP Workforce Now

ADP Workforce Now is a cloud-based HR management software that helps businesses manage their workforce. It provides tools for recruiting, hiring, onboarding, time and attendance tracking, benefits administration, payroll, and more.

Features of ADP Workforce Now:

  • Recruiting and onboarding tools to streamline the hiring process.
  • Time and attendance tracking to accurately track employee hours.
  • Benefits administration to manage employee benefits.
  • Payroll processing to collect employee pay and taxes.
  • Performance management tools to track employee performance.
  • Training and development tools to manage employee training.

Examples of HR metrics that can be tracked and reported on with ADP Workforce Now:

  • Employee turnover rate
  • Absenteeism rate
  • Overtime cost
  • Time-to-fill for job openings
  • Benefit costs
  • Employee satisfaction rate
  • Employee training hours
  • Employee performance rating

Advantages of using ADP Workforce Now for HR reporting and analytics:

  • Comprehensive HR management solution with a wide range of features.
  • Customizable reporting and analytics tools.
  • User-friendly interface.

04. Namely

Namely is a cloud-based HR management platform that provides end-to-end HR solutions to small and mid-sized businesses. The platform is designed to streamline HR processes such as payroll, benefits, and talent management. Namely also provides features for reporting and analytics, making it an ideal solution for companies looking to gain insights from their HR data.

Examples of HR metrics that can be tracked and reported on Namely

Namely provides a wide range of HR metrics that can be tracked and reported on, including:

  • Turnover rate
  • Time-to-hire
  • Employee engagement
  • Performance ratings
  • Salary analytics
  • Diversity and inclusion metrics
  • Benefits participation
  • Compliance metrics

Advantages of using Namely for HR reporting and analytics

  • User-friendly interface: Namely is easy to use and navigate, making it accessible to users with little or no technical background.
  • Customizable reporting: Namely offers customizable reporting, allowing users to generate reports that meet their needs.
  • Real-time analytics: Namely provides real-time analytics, giving users access to up-to-date HR data.
  • Comprehensive HR solution: Namely offers a complete HR solution, providing end-to-end HR solutions to small and mid-sized businesses.

05. Zoho People

Zoho People is a cloud-based HR management software that offers a range of features for small and medium-sized businesses. It provides tools for managing employee information, time off, attendance, performance, and recruitment. It also offers features for employee self-service, onboarding, and offboarding.

Features of Zoho People:

  • Employee Database: Zoho People allows users to create a comprehensive employee database that includes personal information, contact details, and job-related information.
  • Time Tracking: The software provides tools for tracking employee time and attendance, including vacation time, sick leave, and other types of time off.
  • Performance Management: Zoho People offers features for setting goals and objectives, conducting performance evaluations, and tracking employee progress.
  • Recruitment Management: Zoho People provides tools for creating job postings, managing resumes, and tracking candidates through the hiring process.
  • Employee Self-Service: Zoho People allows employees to access their personal information, request time off, and view their performance evaluations.

Examples of HR metrics that can be tracked and reported on with Zoho People:

  • Employee Turnover Rate: Zoho People allows users to track the number of employees who have left the organization and calculate the turnover rate.
  • Time and Attendance: The software provides tools for tracking employee attendance and calculating the total hours worked.
  • Performance Metrics: Zoho People allows users to track employee performance metrics, such as sales targets, productivity levels, and customer satisfaction ratings.
  • Recruitment Metrics: Zoho People provides metrics for tracking the number of job applications received, the time-to-hire, and the cost-per-hire.

Advantages of using Zoho People for HR reporting and analytics:

  • Easy-to-use interface: Zoho People is easy to navigate and user-friendly.
  • Customizable Reports: Zoho People allows users to create custom reports and dashboards, making accessing the information they need easily.
  • Affordable Pricing: Zoho People offers competitive pricing plans, making it an affordable option for small and medium-sized businesses.

Overview of Current HR Analytics Trends

HR analytics is an ever-evolving field, with new trends emerging each year. Here are some of the current HR analytics trends:

  • Employee experience: Employee experience is becoming an increasingly important metric in HR analytics. Organizations are using data to understand the needs and expectations of their employees and using this information to create a more positive and engaging workplace culture.
  • Predictive analytics: Predictive analytics uses data, statistical algorithms, and machine learning techniques to identify the likelihood of future outcomes. In HR analytics, this can predict which employees are most likely to leave, which candidates are most likely to be successful, and which employees are most likely to be promoted.
  • Artificial intelligence and machine learning: Artificial intelligence and machine learning are used to automate HR processes, such as resume screening and candidate matching. They are also used to analyze data to identify patterns and make predictions.
  • Diversity and inclusion: Diversity and inclusion are becoming more critical in HR analytics, with organizations using data to understand the diversity of their workforce and identify areas where they need to improve.
  • Real-time data: Real-time data is becoming more critical in HR analytics, with organizations using tools that provide real-time insights into employee behavior and performance. This allows them to make more informed decisions and take action more quickly.

Wrapping Up

HR reporting and analytics are crucial for organizations to make informed decisions about their workforce. By tracking and analyzing HR metrics such as turnover rate, employee engagement, and performance, organizations can identify areas for improvement and take action to address them. 

HR reporting and analytics tools such as BambooHR, ADP Workforce Now, Namely, Zoho People, and SurveySparrow offer data visualization and customizable dashboards to help organizations make sense of their HR data. 

It’s also important for organizations to stay up-to-date with current HR analytics trends, such as using artificial intelligence and machine learning to analyze HR data and integrating employee well-being and mental health into HR metrics. 

By effectively utilizing HR reporting and analytics, organizations can improve their overall performance and achieve greater success.

Kate Williams

Content Marketer at SurveySparrow

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