InMoment XI
JANUARY 18, 2022
It’s never been more important to stay tuned into employee and customer experience trends. In the past few years, businesses have had to pivot countless times in order to adapt the experiences they provide customers, employees, and the greater market. About the 2022 Experience Trends Report. A Word About COVID.
InMoment XI
APRIL 28, 2022
Market research is seen by a lot of companies and organizations as a nice-to-have. Market research provides the mapping tools you can use to chart your business landscape, understand its various features, and more importantly, get to know the groups and audiences that populate it. . Identifying Emerging Trends.
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InMoment XI
MARCH 16, 2022
Earlier this year, we released a customer experience (CX) (and employee experience) trends report for both the North America and Asia-Pacific (APAC) regions. These new CX trends were based on indirect and inferred data, as well as surveys across several industries. CX Trend #2: The Impact of Social Media Influencers.
InMoment XI
SEPTEMBER 20, 2023
By Simon Fraser, InMoment + Kirstin Simons, NPSx by Bain & Company NPSx by Bain & Company and InMoment recently released the State of CX: UK Consumer Trends Report , an in-depth analysis of customer perceptions on brand experiences across multiple industries. It consistently outperforms the average across all NPS drivers.
Advertiser: ZoomInfo
Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue.
Lumoa
AUGUST 5, 2022
The significant rise in prices has caused a major shift in not only consumer sentiment, but also in the actual purchase behavior of customers, and with it, all other major retail trends. Determine the Feedback Trends. This will allow you to analyze raw historic data and unveil prior trends that can be used currently.
QuestionPro Audience
JULY 25, 2019
The market research industry has grown steadily over the last five years. Here are a few market research stats and trends. Here, we’ll take a look at key market research stats and trends from a variety of new reports covering the industry for market research.
Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc
These challenges include the retirement of the baby boomer generation, low unemployment, the recession, and consumer trends that call for proactive customer engagement. In this webinar, contact center expert Colin Taylor will discuss which trends will drive your organization into the future.
Speaker: Lauren Barash, Vice President, Brand Marketing
Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business.
Speaker: Skilljar Experts
Linda Schwaber-Cohen, Product Marketing. Trends and opportunities we see among our customer base. Alex Calvert, Manager, Implementation. Cutler Bleecker, Learning Experience Designer. You’ll learn: The Skilljar methodology to great onboarding. What we've learned and how we're constantly improving our onboarding program.
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