InMoment XI
NOVEMBER 30, 2023
Consumers today rely heavily on online information and reviews, making brand reputation management a top priority. In this comprehensive guide, we will delve into the intricacies of brand reputation management, exploring strategies, key components, pitfalls to avoid, and the role of online and employee reputation management.
InMoment XI
MARCH 27, 2024
A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor. Improved brand perception.
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InMoment XI
AUGUST 15, 2023
Among the arsenal of tools available to create continuous positive experiences, predictive analytics software and, more specifically, predictive analytics tools stand out as game-changers in not only understanding customer behavior but also in shaping exceptional customer experiences. What Are Predictive Analytics Tools?
InMoment XI
NOVEMBER 28, 2023
Recognizing this, top brands and businesses are integrating review management into their marketing strategies. Not only does review management help safeguard and enhance a company’s brand reputation; but it can also improve search engine visibility and cultivate brand trust among existing and potential customers.
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Verint is named an Exemplary Leader in the 2023 Customer Experience Management Value Index by Ventana Research. In the complex ecosystem of CX tools developed for disparate use cases, metrics, and processes, Verint ranked as Exemplary through thorough analysis of product and customer experience in the Index.
Storyminers
FEBRUARY 24, 2021
Storytelling is not a new phenomenon at all – it’s just that ‘management’ is never looked upon with a storytelling angle. Many leaders used storytelling as a powerful tool to inspire and galvanize organizations. CREATING SOMETHING LIKE A VISION WITH STORYTELLING IS AT LEAST THINKABLE – BUT MANAGING AND DRIVING CHANGE?
InMoment XI
JANUARY 10, 2024
Why Reputation Management is Important for Senior Care More than 90% of families heavily rely on online reviews when deciding on senior living communities, a significant increase from the 82% recorded in 2020. To streamline this process and minimize errors, leveraging local listing management tools becomes imperative.
Advertiser: ZoomInfo
47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance. New tactics to acquire data to reach marketing goals.
Speaker: Carla Harris - Vice Chairman, Managing Director | Morgan Stanley
Voice of the Employee: Data management software as a tool for employee listening. Session topics may include: The role of culture and the Great Resignation. Digital adoption practices for the newly flexible workforce.
Speaker: Conference Speakers
Performance Management Best Practices That Bring Coaching & Appreciation Plus Tools for Continuous Improvement. The Role of IT, Intranets & the Digital Workplace in Employee Experience. Voice of the Employee and New Approaches for Mental Health, Balance, and Wellness. Learning Tech for Developing Employee Skills and Capabilities.
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You wouldn’t use a hammer when you need a screwdriver, and you shouldn’t use standard project management software to manage your new client implementations.
Advertiser: ZoomInfo
In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data.
Speaker: Conference Speakers
Today’s teams need to operate cohesively like never before, managing the pace of both technological change and customer needs and demands. Modern Customer Journey Tools & Practices for Deep Empathy and Team Alignment. Customer Data Management for Employee Empowerment & Intelligent Experiences.
Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate
Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this?
Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises
In this session, Esther will talk about: What customer empathy is and what tools & strategies you can use to develop more empathy. Use Product Management Today’s webinars to earn professional development hours! Use Product Management Today’s webinars to earn professional development hours!
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