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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

For most of the last decade, loyalty marketing seemed to be on autopilot for many brands – but the tide is turning. Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. There’s a lot of useful takeaways in this, for loyalty marketers.

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15 Effective Ways to Improve Retail Customer Engagement

CSM Magazine

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. Use customer data to tailor your marketing messages, offer personalized recommendations, and create customized promotions and offers.

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How Loyalty Coupons Can Help Your Business

CSM Magazine

Advertising your brand is a marketing strategy that helps business owners to showcase their best deals and offers to their target market. You can do this marketing strategy by posting your offers to various platforms and social media channels. Loyalty coupons are both beneficial to the sellers and buyers.

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Why Customer Service Management Is So Crucial to Your Business

CSM Magazine

The more emphasis you place on the experience a person has with your brand can yield higher ticket sales, future revenue, and referrals to your offerings among the customer’s sphere of influence. Customer Service Defined: Customer service is the support you provide your customers before, during, and after a sale. Engaging social media.

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Overcoming the Great Resignation with Lessons Learned from CX Best Practices

CSM Magazine

For customers, you aim to deliver seamless digital journeys that can help customers navigate the digital sales cycle. Understand Your Employee Journey —When it comes to marketing a product, the customer journey is an integral factor in deciding which touchpoints and messages make sense for a specific customer in a specific moment.

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10 Ways to Turn First-Time Buyers into Repeat Customers

CSM Magazine

To find out, you need to conduct market research on your target demographic. It can make customer service easier, help to build customer relationships, and even boost sales. Try instituting a customer reward program, with discounts available after repeat purchases. Do they care more about performance than price?

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5 Creative Ideas to Build Customer Loyalty

CSM Magazine

This often leads to increased sales, revenue, and profits. This allows you to stand out in your industry, making you a market leader. Create Different Customer Reward Programs. You can also implement customer reward systems to increase the number of devoted clients in your business.

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