Optimove

MARCH 12, 2024

Get CDP Institute’s Guide on why your CDP needs a brain Download Now Why it matters: Optimove’s new Insights Report dives deep into the trends and behaviors of sports bettors during this highly anticipated event, providing valuable insights to help sportsbook operators optimize their strategies and maximize their profits.

Report 59

Report Trends Sports Analysis 59

AWS Machine Learning

AUGUST 30, 2023

Radiology reports are comprehensive, lengthy documents that describe and interpret the results of a radiological imaging examination. It often takes years of training for doctors to accumulate enough expertise in writing concise and informative radiology report summarizations, further highlighting the significance of automating the process.

Report 118

Report Healthcare Effort Score Training 118

Clarivate

MARCH 10, 2022

We are delighted to announce the appointment of Bill Graff as our new Chief Information Officer based in Kansas City, Missouri, U.S. Bill reports to Chief Technology Officer Stefano Maestri and is a member of the Clarivate Executive Leadership Team. Learn more about our Executive Leadership Team here.

Leadership 98

Leadership Healthcare Software Technology 98

Clarivate

JUNE 21, 2022

Each year, the Journal Citation Reports (JCR) release provides a summary of the network of scholarly citations from the prior year of Web of Science coverage. What might this mean for the 2022 Journal Citation Reports? Journal Citation Reports can help you understand key citation impact trends to inform your publishing strategy.

Report 138

Report Metrics Comparison Study 138

Clarivate

MARCH 6, 2024

2024 report key findings Samsung Electronics ranks first in the Top 100 Global Innovators 2024. See more analysis from the 2024 report here. Within the report we pinpoint the organizations leading the innovation ecosystem. The post Top 100 Global Innovators for 2024, revealed [Report] appeared first on Clarivate.

Innovation 52

Innovation Report Analysis Analytics 52

SurveyGizmo

MARCH 15, 2022

In this installment of styling, let’s focus on the other areas where your audience expects corporate branding, including providing the feedback needed for informed decisions. But what about the reporting side of things? Reports that Look and Feel Like Your Organization. Select Chart Colors from the reporting style menu: .

Report 98

Report Brands Company Survey 98

BirdEye

SEPTEMBER 6, 2023

Birdeye’s latest data report explores the significance of online reviews in consumer decision-making processes and sheds light on how the reputation of a multi-location business impacts its selection in local markets. To read the full report, download our free guide today.

Consumers 116

Consumers Report Multi-Channel Data 116

Experience Matters

JULY 23, 2018

We just published a Temkin Group report, Employee Engagement Competency & Maturity, 2018. The EECM Assessment places companies in one of five stages of maturity and evaluates their performance across five employee engagement competencies: Inspire, Inform, Instruct, Incent, and Involve. Highlights Read More.

Employee Engagement 150

Employee Engagement Report Engagement Groups 150

Kustomer

OCTOBER 24, 2022

While asking customers about their preferences and behaviors may seem relatively simple, many companies don’t know how to truly optimize the customer satisfaction reporting process to learn the most actionable information about their customers. Key Components of a Customer Satisfaction Report. Customer Satisfaction vs. CSAT.

Customer Satisfaction 98

Customer Satisfaction Report Net Promoter Score Effort Score 98

Clarivate

JUNE 28, 2022

Today we release the 2022 update to the annual Journal Citation Reports (JCR). The reports are used extensively by academic publishers across the globe to understand the scholarly impact of their journals relative to their field and promote them to the research community. You can view that here. This includes: 12,800 science journals.

Report 141

Report Metrics Comparison Conference 141

Enalyzer

AUGUST 24, 2021

Surveys, reports, and insight are in a symbiotic relationship. Today we’re going to highlight reports but never forget that one cannot exist without the other. Reports help you visualize and understand the survey data that you can share with whoever needs to see it so that everyone makes informed decisions.

Report 97

Report Data Comparison Survey 97

Clarivate

SEPTEMBER 26, 2023

It provides objective information to improve budget planning, support informed financial decisions and stay ahead of changing conditions. Analyze data with ease using visual dashboards and custom reports. Assess different scenarios to make informed decisions with a clear understanding of their budget implications.

Report 59

Report Financial Analysis Trends 59

Experience Matters

NOVEMBER 25, 2014

We published a Temkin Group report, Evaluating Mobile eGift Card Purchasing Experiences. The report uses Temkin Group’s SLICE-B experience review methodology to assess the mobile sites of 10 retailers. Download report for $195. Here are the overall results: Download report for $195. She has an iPhone 4s.

Report 265

Report Customer Connectedness Retail Groups 265

Upstream Works

MARCH 3, 2023

By: Rob McDougall, CEO, Upstream Works Software Reporting on the performance of conversational AI applications is often challenging, as they must be tailored to a specific business and its needs. Without accurate reporting, it was hard to improve the IVR’s performance and customer satisfaction.

Report 78

Report Self Service Chatbots Fashion 78

Experience Matters

DECEMBER 30, 2014

We published a Temkin Group report, The State of Customer Experience Metrics, 2014. This is the fourth year that we’ve published this report on how companies are using CX metrics. impactful (do the CX metrics inform important decisions?), Download report for $195.

Metrics 275

Metrics Report Customer Connectedness Customer Experience 275

NICE inContact

MARCH 13, 2019

I’m often asked the question, “I already have reporting. Similarly, while reporting and dashboards provide a plethora of information, and you can eventually get the insights and data you need, it might take manual exporting, data manipulation and analysis to get there. My weekly battle with this report typically took me 1.5

Report 136

Report Management Average Handle Time Gamification 136

NobelBiz

FEBRUARY 21, 2023

Importance of Reporting and Analytics in a Contact Center Reporting and analytics are one of the crucial components that help gain an accurate and sincere state of a contact center’s development. Presented using reports to monitor a contact center’s performance over time.

Contact Center 52

Contact Center Report Analytics Self Service 52

CSM Magazine

AUGUST 20, 2023

In today’s fast-paced legal landscape, analytics and reporting have become a game-changer for law firms and legal organizations seeking to stay ahead of the competition. Competitive Advantage: Access to opponent strategies allows firms to prepare stronger arguments and make informed decisions during court proceedings or negotiations.

Analytics 52

Analytics Software Report Measurement 52

Centercode

JANUARY 26, 2023

When reporting on a beta test, it can be challenging to make sense of the data and difficult to know what information to report on or take action on.

Report 52

Report Data 52

Lithium

JULY 24, 2023

In today's dynamic online community landscape, staying informed about the latest trends, challenges, and best practices is crucial for community leaders who seek lasting success. This report is a goldmine of tactics and strategies to enhance your strategic community planning and ensure your online community remains effective.

Report 52

Report Management Trends Leadership 52

CSM Magazine

OCTOBER 18, 2023

Zenarate expands its AI Coach language capabilities to 79, the most in the industry, and adds new agent feedback reporting for AI simulation training. In addition to the language expansion, Zenarate released a major update to its reporting solution, including “Deep Insights.”

Report 59

Report Feedback Telecommunications First Call Resolution 59

Pretium Solutions

JUNE 6, 2023

Scams are an unfortunate reality in our digital age – but reporting scams can help the problem As technology advances, so do the tactics scammers use to deceive their victims. It’s crucial to learn how to report these scams and protect yourself from potential losses. You can report scams online at www.scamwatch.gov.au

Report 52

Report Social Media Banking Exercises 52

SurveySparrow

MAY 2, 2023

HR reporting and analytics are essential for managing its workforce effectively. The insights gained from HR reporting and analytics help organizations make data-driven decisions that improve employee engagement, retention, and performance. Top 5 HR Reporting and Analytics Tools 01.

Analytics 52

Analytics Report Data Strategy 52

Enalyzer

JUNE 16, 2020

Reports are crucial for any measurement, however, if set up improperly, they can confuse and even misguide readers. In short, mistakes in the report setup might not make sense to those who need it the most. Nevertheless, well-thought-out reports can quickly deliver insights, as well as discover patterns in your survey data.

Report 74

Report Survey Feedback Comparison 74

CX Centric

APRIL 4, 2023

To access the full State of Customer Centricity report click here. For instance, they'll put in a voice of customer platform and they'll pay to have this implemented, but then all the information that comes through isn't followed up, it isn't shared across the business, it isn't prioritized, it isn't even discussed at senior management level.

Customer Centricity 52

Customer Centricity Leadership Report Policies 52

NICE inContact

JANUARY 22, 2019

There is a growing discussion among contact center managers about how to implement effective, KPI-based reporting. If the contact center is narrowly reporting on legacy metrics like total calls, hold times, handles times, cost per call, etc., There is an ocean of KPIs to help measure contact center performance. Everything!

Contact Center 136

Contact Center Report Call Center Metrics 136

CSM Magazine

MARCH 3, 2021

Vivantio , a leading provider of customer service optimization software and solutions, has launched a new report, “ Leveraging Breakthrough Service to Transform Your B2B Enterprise.”. This report details how they can go about it effectively and efficiently.”. For more information about Vivantio, please visit Vivantio.com.

B2B 105

B2B Report Roadmap Competitive Advantage 105

Experience Investigators by 360Connext

NOVEMBER 13, 2014

The latest Retail Customer Experience report, Retail Future Trends 2015 , highlights how both consumers and retailers are feeling about trends in retailing. Instead of touting how a visitor could find more information on their products, they tout sales and tuck the research part behind most everything else. Customers need reassurance.

Customer Confidence 279

Customer Confidence Report Retail Loyalty Programs 279

Clarivate

JANUARY 3, 2023

To highlight fast-moving and emerging specialty areas of science, Clarivate has once again partnered with the Chinese Academy of Science (CAS) on a special report on the hottest fields in science, including data on the regions and institutions producing the work. Read the new report now. Fields and nations.

Report 98

Report Analysis Course Leadership 98

NobelBiz

APRIL 4, 2023

We are overjoyed to inform that our business has just received G2 badges in the Spring report! We would like to take this chance to thank each and every one of our clients who cast a vote for us in the G2 Spring report. The post Celebrating Our Customers: NobelBiz Earns G2 Badges in the Spring Report!

Report 52

Report Contact Center Meeting Innovation 52

Clarivate

FEBRUARY 10, 2022

Download our report for insights into the South and Southeast Asia innovation landscape. To better understand the key players and the emerging, evolving trends in innovation, we looked across the South and Southeast Asia landscape in our latest report. Key findings from our report. Measuring innovation.

Report 52

Report Innovation Government Competitive Advantage 52

Connective DX

FEBRUARY 21, 2020

The prevalence of Internet of Things (IoT) and big data call for a more intelligent way to sort through this vast amount of information and find business patterns, trends and opportunities that otherwise go unnoticed. The post Informing Better Business Decisions with Analytics appeared first on PK. About the Author.

Analytics 52

Analytics Self Service Transportation Retail 52

Call Experts

JANUARY 21, 2021

HRIS, Human Resource Information System, is a software solution used for data entry, tracking, and management of an organization’s HR-based operations. Interested in learning how we integrate a phone line into your HRIS to record, track and report absences and call-outs? The post What is a Human Resource Information System, HRIS?

Resources 52

Resources System Technology Trends 52