Not Just Another Blog Post on How to Improve Customer Experience
InMoment XI
OCTOBER 4, 2023
I like to be like the newspaper reporter who continually asks ‘why.” Using Data to Capture Insights Another theme I hear from clients and prospects is that they have more data than they know what to do with or how to get insights from it (pillar #2 from integrated CX). I suggest taking a methodical approach with a dash of curiosity.
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