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Elevate Your Hotel with 24/7 Hotel Management

Magellan Solutions

Immerse yourself in this scene: a fantastic hotel where activities flow gracefully throughout the day. It guarantees that your hotel thrives by providing top-notch hospitality services. Imagine the opportunities that 24/7 hotel management brings to your establishment. We provide more than just hotel management.

Hotels 52
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The Meaning of 24-Hour Front Desk in Hotels

Magellan Solutions

Why is a 24-hour front desk hotel essential in modern hospitality? The front desk is the heart of a hotel, managing guest experiences and providing 24/7 hospitality. Discover how this round-the-clock service enhances the charm of your hotel. With our insights, your hotel can enhance guest experiences and streamline operations.

Hotels 52
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Staying Ahead in Hospitality: Crafting Chatbots for the Modern Hotel Experience

CSM Magazine

In an age where digital convenience is no longer a luxury but a basic expectation, the hotel industry faces the challenge of constantly evolving to meet and exceed guests’ needs. One innovation leading this transformation is the rise of chatbots, designed not only to streamline processes but to enrich the overall guest experience.

Hotels 52
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Great hotel experience? Think More Proximity Marketing and Less Bubbly Soaps 

Optimove

We love our hotel apps. In 2022, travelers expect their hotel of choice to treat them as valuable customers and not just as a number in a vast sea of other numbers. They want it? They want it? So give it to them. Check-in with geofencing. But there’s another benefit to location-based check-in.

Hotels 52
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Is Customer Experience Part of Your Brand Yet?

Our blog dives deep into the intimate connection between your brand and CX, emphasizing that even the most innovative product may only succeed with excellent support. From real-life experiences with Hilton Hotels and an RV manufacturer, we underline the impact of responsive service recovery on brand reputation.

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Top 5 Customer Service & CX Articles for Week of March 25, 2024

ShepHyken

How to Leverage AI for a Better Customer Experience by Hasan Saleem (FastCompany) The intersection of AI and customer experience has paved the way for innovative, efficient, and personalized interactions between businesses and consumers. Stellar service, driven by devoted hotel staff, is what makes a great property come alive.

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How to Improve Customer Centricity in Hospitality

C3Centricity

These may include the friends of past guests, who have heard about the hotel or restaurant and are interested in visiting it for themselves. One good example of this, but I know many hotels are also doing it, is the Rosewood Mayakoba resort in Mexico. In addition, the posts will certainly have a positive influence on website visitors.