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Your Guide to Mastering Brand Reputation Management

InMoment XI

Consumers today rely heavily on online information and reviews, making brand reputation management a top priority. In this comprehensive guide, we will delve into the intricacies of brand reputation management, exploring strategies, key components, pitfalls to avoid, and the role of online and employee reputation management.

Brands 378
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PeopleMetrics Experience Management Platform Roadmap Preview

PeopleMetrics

PeopleMetrics Experience Management Platform Roadmap Preview. is a weekly live webinar session where experts from our team answer YOUR questions about customer, employee and patient experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform.

Roadmap 108
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Customer Experience Roadmap: A 5-Step Comprehensive Guide

SurveySparrow

To ensure your business consistently delivers an impressive CX, a well-structured plan, or a customer experience roadmap, is vital. What is the Customer Experience Roadmap? A customer experience roadmap is a strategic plan that outlines the steps a business will take to enhance its customer experience. Eager to know how?

Roadmap 52
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A beginner’s guide to designing an effective product roadmap

delighted

This is a guest contribution post by Christopher Beck, Senior Product Manager at GoodRX. If you want to create a great product that your customers will love (and continue to buy), you first need a great product roadmap. Haven’t built or managed a product roadmap before? What is a product roadmap?

Roadmap 96
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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make internal feedback more effective and inclusive.

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Why Customer Feedback Should Influence your Product Roadmap?

Zonka Feedback

When you think of creating or developing a product, there are several goals to achieve by you as a Product Manager and your product development team. Keeping these goals in mind, a Product Roadmap is created and implemented.

Roadmap 52
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6 ways product managers can leverage feedback analytics software

Thematic

Feedback analytics software is a powerful tool in a product manager's arsenal. In this post, we'll discuss six ways that feedback analytics can help product managers build better products! In Thematic, you can use the feedback categorization feature to filter responses by issue, question or request.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make internal feedback more effective and inclusive.

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How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

Product managers and community managers share a common goal: to deliver value to their users. Through in-depth user insights, a clear product strategy, and an inspiring roadmap. Listening to the voice of the customer (VoC) and utilizing product feedback and ideation are some of the most effective ways to do just that.