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The Powerful Impact of a Great Social Media Reputation

Second to None

Creating an online experience that pushes customers further along their path-to-purchase can be a differentiator between growth and stagnation. Segmenting your customer support training to adjust to the different channels they interact with customers is a good first step to establishing this value.

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How to Optimize your eCommerce Store Customer Experience for the Mobile-First Index

Second to None

The best eCommerce brands are completing mobile-first indexing when designing their digital brand experience. If your brand is hoping to provide this online experience, it is important to understand: How mobile-first indexing works. How mobile-first indexing can impact your customer experience.