Silence Is Deadly: Methods To Get Your B2B Stakeholder Customers To Provide Feedback
Waypoint Group
SEPTEMBER 8, 2022
Sadly, few have read the books that published the research that led to the Score, and as a result they are missing out on the real benefits that come with the Net Promoter System (and it’s the “System” in “NPS” that really matters): Stronger relationships with customers that accelerate a company’s profitable growth.
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