10 Steps to Immediately Improve Customer Retention With Journey Analytics
Pointillist
JUNE 15, 2018
Richard Boire, of Boire Filler Group , lays out this difference in a compelling fashion. By mapping the customer journey you are able to analyze the complete experience from end-to-end in the eyes of your customer. The first step is to integrate customer data available to you from different touchpoints. Data Integration.
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