Brandwatch CX

DECEMBER 20, 2023

Running an event? Having a Twitter hashtag as part of your event marketing can be a great way to drum up interest before, during and after the occasion. Here are some tips for choosing and utilising an event hashtag that will be a success: 1. Do you have any tips or experience to add? Using Twitter to promote it?

Tips 71

Tips Marketing Engagement How To 71

Brandwatch CX

DECEMBER 20, 2023

Running an event? Having a Twitter hashtag as part of your event marketing can be a great way to drum up interest before, during and after the occasion. Here are some tips for choosing and utilising an event hashtag that will be a success: 1. Do you have any tips or experience to add? Using Twitter to promote it?

Tips 61

Tips Marketing Engagement How To 61

Doing CX Right

JANUARY 23, 2021

Stacy Sherman provides actionable CX tips that you can do right now. Listen to her recorded interview with Sean Smith at Stories2021 event. The post Actionable CX Tips From Story2021 Event appeared first on Doing CX Right.

Tips 52

Tips 52

BirdEye

MARCH 11, 2024

This is a golden opportunity for multi-location businesses to use virtual events as a powerful tool to engage with local communities and enhance brand reputation. A critical element of your event’s success lies in the visual appeal of your Facebook event cover photo. Where will your Facebook event photo appear?

Social Media 59

Social Media Engagement Guidelines Tips 59

Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

Tips 52

Tips Marketing Sports Gamification 52

SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Feedback 52

Feedback Social Media Survey Analysis 52

InMoment XI

OCTOBER 17, 2023

They’re constantly changing and adapting to world events, new trends, upgraded technology, and more. In this blog, we’ve gathered a few of the top tips from our experts to help guide your refresh efforts. And that’s a good thing! You’ll find them all below! You can read more about Volvo’s story here. )

Customer Experience 493

Customer Experience Net Promoter Score Tips Effort Score 493

Influitive

JANUARY 11, 2019

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) appeared first on Influitive.

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Examples Tips Marketing B2B 80

BirdEye

NOVEMBER 28, 2023

Benefits of online reputation management for restaurants Online reputation management for restaurants: 6 tips Restaurant reputation management FAQs Birdeye: The best reputation management software for restaurants What is restaurant reputation management? Pro tip: Looking for a review management platform?

Tips 109

Tips Management Social Media Feedback 109

Oracle

JULY 19, 2019

The SmarterCX team and I are fortunate to cover customer experience events across the country, speak with CX leaders, see the latest CX tech, and also work with talented events staff who make it all happen. Maybe you’re even lucky enough to go as an attendee to learn, network, and take in the latest tips and trends.

Conference 64

Conference Tips Customer Experience Meeting 64

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate. But like every coin has two sides, so does hosting an event.

Tips 74

Tips Social Media Advertising Survey 74

CSM Magazine

APRIL 7, 2021

Whether you are running virtual team meetings, high-level management boardroom conferences, webinars and online summits, or, simply creating a virtual team-building to keep your team engaged and interactive, you will need to get everything fully organized in order to run the event. The next thing to look at is your platform for your event.

Company 52

Company Tips Meeting Conference 52

InMoment XI

SEPTEMBER 28, 2021

Fostering true loyalty and engagement with customers starts with the basics—and we’re laying those out for you in our top tips, listed below! Customer Loyalty Tip #1: Aim Toward Ideal Business Outcomes, but Stay Agile. Loyalty Tip #2: Have the Right Data Collection Tools in Place. Loyalty Tip #3 Act on the Data You Receive.

Loyalty 519

Loyalty Tips Feedback Advertising 519

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

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Conference Sports Consulting Resources 78

CustomerSuccessBox

AUGUST 25, 2022

Attending Customer Success events in 2022 ensures your SaaS business is at par with the current industry trends. It is advisable to follow industry events to understand the altered and advanced customer expectations. Some of the most significant CS events have been held in the year 2022 so far. Did you miss them?

Customer Success 52

Customer Success Conference Trends Customers 52

Joe Rawlinson

MAY 15, 2023

In this article, we will provide essential tips to help set the stage for a successful endeavor. Attend industry events, join local business associations, and engage with potential customers and partners on social media platforms. Starting your own business can be an exciting and fulfilling experience.

Tips 78

Tips Financial Roadmap Social Media 78

Oracle

OCTOBER 24, 2019

At some point it happens to all of us – you find out about an event that you’d love to attend but you didn’t hear about it in time and now it’s sold out. Well, the good news is that missing out on upcoming events can now be a thing of the past. Mobile apps dedicated to events. So frustrating, right?

Tips 42

Tips Technology Sports Social Media 42

ProProfs Chat

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. Here’s what the numbers say: 80% of the businesses believe that live events are necessary to get a competitive edge, according to the latest report by Endless events. .

Survey 83

Survey Conference NPS Feedback 83

SurveySparrow

APRIL 17, 2023

Sports team registration forms are crucial to organizing any sports event or tournament. Sample Sports Registration Form Template We at Survey Sparrow provide more attractive templates for banking, healthcare, education, events, etc., Choose colors that match the theme of the event or the team colors.

Sports 52

Sports Tips Social Media Healthcare 52

Comm100

OCTOBER 25, 2021

In one example, Dawson College used Comm100 Audio & Video Chat to host a virtual open house event in the fall of 2020. With COVID-19 restrictions preventing an in-person event, Dawson College still managed to reach nearly 1000 students from 17 countries over several days.

Engagement 130

Engagement Tips eBook Chatbots 130

SurveySensum

MARCH 11, 2024

Each tip that we will explore in this article offers unique insights and practical strategies that can be tailored to fit the specific needs of your organization. Tip 2: Recognize and Reward Employee Achievements Recognition satisfies a fundamental human desire for recognition and a sense of community.

Tips 52

Tips Culture Feedback Survey 52

BirdEye

AUGUST 15, 2022

Benefits of local online marketing Tips on how to get started with local online marketing 1. Tips on how to get started with local online marketing. Be sure to post regularly about events and promotions happening at your business. Table of contents What is local online marketing? Why is local online marketing important?

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Tips Marketing Social Media Competitive Advantage 98

SurveySparrow

JULY 11, 2021

Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event. What is a Post-Event Survey?

Survey 52

Survey e-support Conference Measurement 52

delighted

OCTOBER 17, 2023

TIP: Not sure what to ask in your satisfaction survey? TIP: At the beginning of the survey, include a summary of the survey’s goal and purpose so that employees are motivated to participate. Survey timing If you want to gather feedback about a specific experience or event, distribute your surveys soon after the experience (i.e.,

Survey 79

Survey Tips How To Net Promoter Score 79

Optimove

OCTOBER 6, 2022

Brand Black Friday as a Premium Event. There are a ton of ways to spice up your campaigns for an event as typical as Black Friday, for example, matching customers purchases to a nonprofit donation on Giving Tuesday, offering a gift, doubling on loyalty points, promoting a discount on the next purchase, gifting free shipping, etc.

CRM 94

CRM Tips Loyalty Retail 94

CSM Magazine

MAY 31, 2022

The events industry was one of the most affected business segments during the last two years. However, as the restrictions went away and people could finally reunite, life became busier for the event planners who managed to stay active. What type of events do you usually plan? Increase Your Potential. Offer Variety.

Measurement 52

Measurement Customers Tips Communication 52

BirdEye

MARCH 29, 2024

This blog also covers: 13+ hashtags to increase your visibility 10+ insider tips that’ll escalate your real estate marketing 7+ smart hacks to help real estate agents make the most out of social media Let’s explore how to leverage real estate social networks to your advantage!

Social Media 59

Social Media Tips Sales Advertising 59

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Hotels 88

Hotels Connections Travel Engagement 88

Totango

JUNE 10, 2022

And if so, do you have any tips on what to post? Any tips on how to get started building these out? . In my own experience, the best way to do this was to start with documenting the customer journey from sales order through renewal event. This way, it can be taken in small, achievable chunks. . JD : Absolutely!

Customer Success 101

Customer Success Tips Chief Customer Officer Leadership 101

BirdEye

MARCH 17, 2023

In this blog post, we’ll discuss why social listening matters and provide tips on making the most of your social listening efforts. Companies can use this information to learn from their rivals’ successes and failures, which can influence the direction of upcoming campaigns or events. Table of contents What is social listening?

Tips 98

Tips Social Media How To Analysis 98

CX Journey

MAY 31, 2017

Image courtesy of Pixabay To tip or not to tip, that is the question. I just returned from a trip to Sydney, Australia, where I keynoted an event and also conducted a journey mapping master class. One of the interesting things I learned was that it's not necessary to tip; Australia has a non-tipping culture.

Tips 83

Tips Customer Journeys Travel Culture 83

ShepHyken

JULY 30, 2021

Social distancing regulations have ended in many areas, people are booking up their social calendars with events, airports are once again filled with excited travelers… it seems like the COVID-19 crisis is starting to become a thing of the past. There are many ways you can do this.

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Tips Course Travel Financial 151

ChurnZero

MARCH 10, 2023

Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results. After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog.

Examples 98

Examples Tips Customer Success Analysis 98

Oracle

FEBRUARY 18, 2020

In partnership with Convince and Convert , Oracle CX Marketing has been producing “On the Fly”—a video series with small, 2-minutes-or-less bites of marketing tips, advice, and training from marketing experts, delivered while they are on the road, at the airport, or otherwise on-the-go. Tip #1: Make it a joyous journey.

Tips 88

Tips Marketing Social Media Video 88

Totango

AUGUST 25, 2022

In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Send email tips on advanced features to customers in the adoption phase. You can define engagement in terms of whichever events are applicable to your product, such as log-ins, use of a given feature or buying-oriented behaviors.

Customer Engagement 96

Customer Engagement Engagement Tips Strategy 96