Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

Conference 78

Conference Strategy Sales User Experience 78

Kustomer

MARCH 31, 2022

We are excited to announce that Kustomer will be taking the stage at Meta’s inaugural business messaging event, Conversations , on Thursday, May 19, 2022. The event will showcase content for businesses, developers and partners interested in building better and faster experiences on the most popular messaging platforms.

Connections 98

Connections Consumers Loyalty Customer Expectations 98

Merkle

OCTOBER 28, 2022

As technology and marketing leaders are preparing for 2023, questions will arise regarding which technology advancements should be monitored and planned for. Earlier this fall, I attended Forrester’s Technology & Innovation event where emerging technology trends were discussed at length. These included: .

Technology 98

Technology Trends Innovation Marketing 98

Adrian Swinscoe

AUGUST 14, 2023

I was in Las Vegas recently for Pegaworld iNspire 2023, Pega’s annual customer event. It’s the first time it’s been held in person for four years, and […] The post When it comes to customer experience transformation, technology isn’t the problem first appeared on Adrian Swinscoe.

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Technology Customer Experience Customers 98

ECXO

JULY 21, 2023

This webinar will discuss the following points and will answer your questions that you can post upfront below on our LinkedIn main event page. How to develop the so-needed emotional connection in your early engagement How to deliver and generate a great experience from the first digital and human interactions.

B2B 40

B2B Video Culture Consulting 40

CSM Magazine

JANUARY 18, 2024

An expert on emerging technologies, Schick will share her vision for AI’s potential, educating delegates on how to adopt and benefit from its immense CX possibilities. “We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group.

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Case Study Groups Conference CRM 52

Zonka Feedback

JUNE 2, 2023

Virtual events provide an excellent opportunity for global networking and engagement, but they also come with unique challenges. To make your online event a success, it is important to create unforgettable experiences while harnessing the true potential of technology. Let us explore some tips to help you achieve this.

Tips 52

Tips Engagement Technology Customer Experience 52

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology is increasingly becoming a way of getting things done for most businesses. The growing adaptation of the technology has seen its global market value clock $83 billion in 2023, a figure that is projected to increase to $936.6 What is Metaverse Technology and How Has it Benefited Businesses? billion in 2030.

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Technology Tourism Travel Entertainment 59

Beyond Philosophy

FEBRUARY 25, 2021

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. Business is responding with a new trend: Hybrid events.

Conference 78

Conference Consulting Video Sports 78

AWS Machine Learning

SEPTEMBER 6, 2022

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.

Training 80

Training Examples Data Measurement 80

CSM Magazine

SEPTEMBER 11, 2023

So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event. It’s no secret that workforce management (WFM) is at the core of effective business operations. And at our WFM Community Day we talked about both,” Paul McCluskey concluded.

Management 52

Management Return on Investment Entertainment Resources 52

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Integrated Insights : Delivering both leading innovative technology and strategic expertise to deliver ROI.

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Conference ROI Banking Customer Voice 260

Forrester's Customer Insights

FEBRUARY 6, 2023

B2B events have undergone the most profound change imaginable over the past three years. Marketers now need to manage a much more complex event landscape, planning and executing a range of events across in-person, virtual and hybrid formats.

B2B 26

B2B Technology Management Marketing 26

Optimove

NOVEMBER 21, 2023

Marketing and technology used to be two separate worlds. My aim is that this post gives insight into how that role has evolved as technology has surged forward and offers insight into what lies ahead. Our Marketing-Technology History I used to be on the marketing side. I am that person at Entain – as the Head of CRM Engagement.

Technology 59

Technology Marketing CRM Data 59

Oracle

OCTOBER 24, 2019

At some point it happens to all of us – you find out about an event that you’d love to attend but you didn’t hear about it in time and now it’s sold out. Well, the good news is that missing out on upcoming events can now be a thing of the past. Mobile apps dedicated to events. So frustrating, right?

Tips 42

Tips Technology Sports Social Media 42

Doing CX Right

DECEMBER 11, 2023

The post AI Innovations That Support (Not Replace) Humans in Customer Experience – Live From Reuters Event appeared first on Doing CX Right. Learn exactly how smart companies effectively leverage AI innovations while maintaining exceptional human-centric service with Keynote Speaker, Stacy Sherman, and CXQA, Rob Connelly.

Innovation 64

Innovation Customer Experience Customers Company 64

ECXO

SEPTEMBER 15, 2022

The European Customer Experience Organization – Upcoming Events, Research, and Activities for You. Subscribe to the Open Access CX Professional Business Network hand for this fantastic event. Do you want more events with partners or sponsored? Update Public Newsletter for future ECXO.org Members. How are you? Stay tuned!

Customer Experience 69

Customer Experience Leadership Feedback Innovation 69

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

Conference 78

Conference Sports Consulting Resources 78

Kerry Bodine

JANUARY 4, 2017

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? Event Producers. Gartner’s Customer Experience & Technologies Summit.

CEM 120

CEM Conference Chief Customer Officer Customer Experience Professionals 120

Lithium

JULY 13, 2022

Agile brands that succeeded in the evolving customer engagement world used various customer support and community technologies. As with all forms of digital technology, there are seemingly endless options to utilize. The 2022 Forrester Customer Experience event confirmed what Khoros has been developing and strategizing on for years.

Conference 52

Conference Self Service Social Media Contact Center 52

CustomerSuccessBox

DECEMBER 6, 2021

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. The events create an ideal atmosphere for inspiration, ideation, strategy, and real-world application around customer success. The post Top Customer Success Events in 2022 appeared first on.

Customer Success 52

Customer Success Conference Case Study Contact Center 52

CSM Magazine

DECEMBER 7, 2022

Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speakers for its flagship European technology event. “To attract both to speak at our flagship event is testament to the reputation of Disrupt in the digital transformation space.

Entertainment 52

Entertainment Social Media Groups Consulting 52

AWS Machine Learning

FEBRUARY 20, 2024

This S3 bucket was configured to emit an event when new files are detected within it, triggering an AWS Lambda function. By aiding transcribers in swiftly and precisely creating and identifying speakers, this technology addresses the traditionally time-consuming and error-prone nature of the task.

Technology 98

Technology Video Entertainment System 98

TechSee

JULY 8, 2020

In the event of a malfunction, a technician must be on site within 24 hours. Adding a visual element to these remote maintenance technologies will take the effectiveness of field service organizations to the next level, in terms of both preventative and corrective procedures. Visual Assistance. Computer Vision AI.

Technology 109

Technology B2B Insurance Customer Satisfaction 109

Magellan Solutions

JUNE 27, 2019

To further enhance its business processes and technology solutions, Magellan Solutions participated in ConnecTech Asia 2019 , a technology trade show held in Singapore. Meanwhile, the Department of Information and Communications Technology (DICT) assisted the Philippine delegation during the event.

Call Center 75

Call Center Contact Center Government Conference 75

Experience Investigators by 360Connext

MARCH 16, 2015

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Events for Customer Experience Excellence appeared first on Customer Experience Consulting. Join us Thursday and Jeannie will share her secrets. Save My Seat Now! March 17th & 18th. Register today!

Customer Experience 110

Customer Experience Conference Telecommunications Automotive 110

Kustomer

JULY 24, 2020

Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Miss traveling?

Conference 52

Conference Customer Journeys Roadmap Innovation 52

TechSee

NOVEMBER 20, 2018

Truck rolls cost anywhere from $150 – $500 per event, with that amount easily doubling when considering indirect costs. Solution: Two New Technology Trends. These two technologies deliver a better customer experience and a more cost effective method of addressing consumers’ technology issues.

Innovation 153

Innovation Technology Self Service Call Center 153

C3Centricity

APRIL 17, 2019

One that stays in my memory for many reasons, was an event I attended in San Jose, California. Some say California is the centre of internet marketing; the San Francisco area for technology and San Diego for marketing. I tend to agree after having recently attended events in both cities. SELF-LIMITING THOUGHTS AND BEHAVIOURS.

Marketing 198

Marketing Technology Customer Centricity Conference 198

C Space

OCTOBER 5, 2021

C Space appoints CTO, accelerates impact of insights through technology. C Space, the global customer agency, has today announced the appointment of a Chief Technology Officer to its Executive Leadership Team. Technology has always been a critical enabler of our work and never more so than now.

Technology 98

Technology Leadership Consulting Analytics 98

Clarivate

APRIL 21, 2022

In recent years, Ukraine has developed a reputation as an international information technology (IT) hub. Increased investments in Ukraine’s science, technology and education can also be seen through the scientific publishing lens. The post Ukraine: Innovation, technology and cutting-edge research appeared first on Clarivate.

Innovation 98

Innovation Technology Analysis Banking 98

ijgolding

JULY 18, 2018

During the last ten years, I have attended many Customer Experience (CX) events around the globe. For the last 8 years, their annual event in the US has received rave reviews from practitioners – it is now coming to Europe! New technologies and changes: How AI, Chatbots can impact self-learning, response times and efficiencies.

Self Service 123

Self Service Customer Service Customer Experience Groups 123

CSM Magazine

MARCH 4, 2022

Intelligent self-service (ISS) experts, 4 Roads , has partnered with the Institution of Engineering and Technology (IET) to transform its global membership network and knowledge sharing capabilities through a new online community platform built on Verint Community. ” About 4 Roads.

Self Service 98

Self Service Technology Chatbots User Experience 98

Optimove

JUNE 22, 2023

Beacon Technology Using beacon technology – small, battery-powered devices (beacons) that communicate with nearby mobile devices through Bluetooth low energy (BLE) signals – is a relatively quick and low-investment way for brands to connect with customers in their brick-and-mortar locations. Jump in, and start planning!

Technology 52

Technology Customer Engagement Engagement Loyalty Programs 52

Gainsight

AUGUST 3, 2022

This is your chance to hear from industry leaders how technology has helped them optimize and scale along the way. Pulse is more than your average conference; it is the best community event of the year. The post 5 Reasons Pulse Is the Best SaaS Event of the Year appeared first on Gainsight Software.

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Conference Innovation Video Industry 59