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How to Fight Excessive Customer Churn: 4 Winning Strategies

Totango

These can be delivered through formats such as seminars, workshops, certification programs and degree programs. For example, Net Promoter Score (NPS) surveys ask customers how likely they would be to promote you to a friend or colleague. Try it free to leverage automation in your efforts to fight customer churn.

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Post-Event Survey Questions to Elevate Your Next Event

Retently

Benefits of Deploying Post-Event Surveys Imagine your latest event – a conference, or a virtual seminar – has just ended. By shedding light on attendee expectations and experiences, these surveys offer invaluable insights, from gauging the impact of your marketing efforts to assessing the program’s appeal.

Survey 105
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COPC Inc. Welcomes Clients to Beijing’s First 2019 Seminar Series

COPC

s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries including financial services, technology, utilities, outsourcing and many others. This Beijing seminar is the first in a series planned for China throughout 2019. The post COPC Inc.

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48 Event Survey Questions To Gain Mind-Blowing Insights

ProProfs Chat

According to the 2019 trends report by event tech company Bizzabo, events, at times, even score over content marketing, digital advertising and email marketing. Such efforts can significantly increase your chances of making the event a big success. But how do you map the success or failure of an event?

Survey 83
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Matching Measurement and Metrics in CX Innovations

Confirmit

Last week, I had the pleasure of joining 50 CX professionals at our seminar “Next big thing in measurement and metrics: Harness the power of CX innovations” We were very lucky to have this event hosted by our client, Be The Match , in their state of the art offices in Minneapolis. Bain & Company, Inc., and Fred Reichheld.

Metrics 40
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Why Customer Engagement will Never be the Same

SurveySparrow

Building an engaged customer base requires internal effort. Popular customer-centric brands like Google, Zappos, Starbucks have one thing in common; they invest massive efforts to empower employees and help them make efficient decisions regarding customer experience. One such example is Netflix. million subscribers worldwide and $5.77

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Building Your Agency’s Dream Team | Part 2: Management and Retention

Grade.us

Every other effort you make to bring the team together will become lame and laughable in the eyes of your employees. And yes, you can do it both in terms of their output and in terms of scoring clients : Chocano asks her team to suggest potential clients they’d be excited to work for, then does her best to snag them. People like them.