InMoment XI
JANUARY 18, 2013
In 2012 Honda launched the Honda Fit “She’s” model in Japan. As the name suggests it was squarely targeted at women and featured a pink key, pink gold chrome finishes, and pink stitching on the seats. A special windshield blocked out the sun’s damaging rays and “plasmacluster air conditioning technology” made sure the climate inside. View Article.
Customer Interactions
JANUARY 17, 2013
'Over the past decade public transport has readily embraced technology aimed at making operations safer and more secure, with very good reason. The responsibility of making sure people get from point A to point B safely, securely and on time is fundamental. But it’s also no easy feat. Here are five ways PSIM can help transit operators ensure a safe, secure and on-time transit experience for passengers.
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Brad Cleveland Blog
JANUARY 14, 2013
After wrapping up some work in California one morning, I flew to Maryland—a 4.5 hour flight—and decided to drop into a clothing store on the way to my destination in Annapolis, Maryland. I selected a few things and handed my credit card to the person at the register.
InMoment XI
JANUARY 18, 2013
In 2012 Honda launched the Honda Fit “She’s” model in Japan. As the name suggests it was squarely targeted at women and featured a pink key, pink gold chrome finishes, and pink stitching on the seats. A special windshield blocked out the sun’s damaging rays and “plasmacluster air conditioning technology” made sure the climate inside.
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InMoment XI
JANUARY 18, 2013
In 2012 Honda launched the Honda Fit “She’s” model in Japan. As the name suggests it was squarely targeted at women and featured a pink key, pink gold chrome finishes, and pink stitching on the seats. A special windshield blocked out the sun’s damaging rays and “plasmacluster air conditioning technology” made sure the climate inside.
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
InMoment XI
JANUARY 16, 2013
A few weeks ago, CRM analyst Paul Greenberg challenged several vendors – including Allegiance – to explain why and how they use the term customer experience management (CEM). We originally posted our response on ZDNet last week. Since then, we’ve gotten a number of positive reactions to our perspective (and brevity), so we thought we’d share here too.
InMoment XI
JANUARY 16, 2013
A few weeks ago, CRM analyst Paul Greenberg challenged several vendors – including Allegiance – to explain why and how they use the term customer experience management (CEM). We originally posted our response on ZDNet last week. Since then, we’ve gotten a number of positive reactions to our perspective (and brevity), so we thought we’d share here too.
Brad Cleveland Blog
JANUARY 14, 2013
After wrapping up some work in California one morning, I flew to Maryland—a 4.5 hour flight—and decided to drop into a clothing store on the way to my destination in Annapolis, Maryland. I selected a few things and handed my credit card to the person at the register.
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