Sat.Jul 21, 2012 - Fri.Jul 27, 2012

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Dishonesty Equals Disloyalty: Consider Measuring Honesty

InMoment XI

In business, being honest is essential to retaining loyal customers. Often you hear of customers turning away and not returning because they didn’t feel the company they were dealing with treated them honestly. So, if this was happening to your business, wouldn’t you want to know about it? Research provides an important manner to learn.

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Promoting the Power and Potential of PSIM

Customer Interactions

'Last week I read with great interest a report published by the Frost & Sullivan analyst group, which places the PSIM (Physical Security Information Management) market under the microscope. It is clear that the momentum for PSIM is growing daily. The report revealed that approximately $150 million of revenue was earned for PSIM solutions during 2011, and it predicted exponential growth, with a potential market sizing of $2.8 billion by 2021.

Banking 33
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Dishonesty Equals Disloyalty: Consider Measuring Honesty

InMoment XI

In business, being honest is essential to retaining loyal customers. Often you hear of customers turning away and not returning because they didn’t feel the company they were dealing with treated them honestly. So, if this was happening to your business, wouldn’t you want to know about it? Research provides an important manner to learn.

article thumbnail

Dishonesty Equals Disloyalty: Consider Measuring Honesty

InMoment XI

In business, being honest is essential to retaining loyal customers. Often you hear of customers turning away and not returning because they didn’t feel the company they were dealing with treated them honestly. So, if this was happening to your business, wouldn’t you want to know about it? Research provides an important manner to learn.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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The Long Tail of Word of Mouth?

InMoment XI

A few days ago I was attending a celebration dinner with my family, including my mother-in-law. As you might guess, my mother-in-law can be classified as an early baby boomer. I won’t be more specific than that as it might get me in serious trouble. So, back to the story. We were at dinner and. View Article.

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article thumbnail

The Long Tail of Word of Mouth?

InMoment XI

A few days ago I was attending a celebration dinner with my family, including my mother-in-law. As you might guess, my mother-in-law can be classified as an early baby boomer. I won’t be more specific than that as it might get me in serious trouble. So, back to the story. We were at dinner and.

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200
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How to Fuel a Modern Customer Experience Program: Allegiance/AMA Webinar on July 31

InMoment XI

Learn how these leading companies are using new processes and technologies to generate more insights from existing data in the complimentary webinar “How to Fuel a Modern Customer Experience Program” on Tuesday, July 31, 2012, at 11 a.m. MT (1:00 p.m. ET). The webinar is sponsored by Allegiance and the American Marketing Association (AMA).

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Roger Penske and the Global Urban Explosion

InMoment XI

Roger Penske recently opened a combined Nissan and Infiniti dealership in San Francisco. This was intriguing, not only because he was able to put the dealership into an abandoned building thereby furthering urban renewal, but because it addresses the future challenge that will face all brands and dealerships in the not-too-distant future – the projected.

Brands 200
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How to Fuel a Modern Customer Experience Program: Allegiance/AMA Webinar on July 31

InMoment XI

Learn how these leading companies are using new processes and technologies to generate more insights from existing data in the complimentary webinar “How to Fuel a Modern Customer Experience Program” on Tuesday, July 31, 2012, at 11 a.m. MT (1:00 p.m. ET). The webinar is sponsored by Allegiance and the American Marketing Association (AMA).

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Roger Penske and the Global Urban Explosion

InMoment XI

Roger Penske recently opened a combined Nissan and Infiniti dealership in San Francisco. This was intriguing, not only because he was able to put the dealership into an abandoned building thereby furthering urban renewal, but because it addresses the future challenge that will face all brands and dealerships in the not-too-distant future – the projected.

Brands 200
article thumbnail

How to Fuel a Modern Customer Experience Program: Allegiance/AMA Webinar on July 31

InMoment XI

Learn how these leading companies are using new processes and technologies to generate more insights from existing data in the complimentary webinar “How to Fuel a Modern Customer Experience Program” on Tuesday, July 31, 2012, at 11 a.m. MT (1:00 p.m. ET). The webinar is sponsored by Allegiance and the American Marketing Association (AMA).

article thumbnail

Roger Penske and the Global Urban Explosion

InMoment XI

Roger Penske recently opened a combined Nissan and Infiniti dealership in San Francisco. This was intriguing, not only because he was able to put the dealership into an abandoned building thereby furthering urban renewal, but because it addresses the future challenge that will face all brands and dealerships in the not-too-distant future – the projected.

Brands 200