You should develop a list of KPIs you and your organization feel comfortable using. Whatever KPIs you choose should be able to explain how achieving a good outcome will help the company or your customers achieve its objectives. If you become the business KPI pioneer, do what you can and be prepared to make changes as the company’s KPI maturity level increases.

This article appeared on Thomas Industry Updates on November 8, 2022. To read the complete article, click here.

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