Sun.Dec 12, 2021

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Expert perspective: How to level up your voice of customer program

NICE inContact

Imagine having a gold mine in your yard and never venturing out to dig up some nuggets.

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4 themes that will define the next evolution of success and service models

West Monroe

Earlier this fall, West Monroe attended the Technology & Service World Conference , a gathering of more than 3,000 services professionals—ranging from software implementation, consulting, support, customer success, and product teams—to discuss emerging topics and industry trends and to trade operational strategies across the technology and service provider industry.