Is Your Decision-Making Approach Holding Back CX?
Daniel Group
JULY 17, 2019
A good friend and client sent an email last week with links to information about “appreciative inquiry (AI).” In short, AI is about the search for the best in people, their organizations, and the strengths-filled, opportunity-rich world around them.”(Organizational Development and the Strengths Revolution: A Guide to Leading Change and Transformation, Wiley and Son, 2005).
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