Helen Dewdney

NOVEMBER 27, 2022

It’s probably more important than ever to know our consumer rights. Few people can afford to lose money when they are spending and at Christmas when our expenditure is higher, it’s essential to ensure you are not fobbed off. .

Consumers 61

Consumers Hotels How To Company 61

AWS Machine Learning

NOVEMBER 27, 2022

Amazon Kendra is an intelligent search service powered by machine learning (ML).

Travel 82

Travel Data User Experience Innovation 82

Doing CX Right

NOVEMBER 27, 2022

Max Ball, Principal Analyst at Forrester, explains the difference between customer experience and customer service, trends to plan for and effective ways to solve customer needs versus creating pain points.

Trends 56

Trends Customer Service Customer Experience Customers 56

AWS Machine Learning

NOVEMBER 27, 2022

Amazon CodeWhisperer is a machine learning (ML)-powered service that helps improve developer productivity by generating code recommendations based on developers’ prior code and comments.

Training 68

Training Policies Data Groups 68

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Want to know where CX is heading in 2023? From the Metaverse and Web3 to how macroeconomic influences are impacting CX, this Trend Report will give you a taste of what is to come in the year ahead and beyond.

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SAP Customer Experience

NOVEMBER 27, 2022

Hi SAP Community! I’m announcing the last instance of the SAP Emarsys Customer Engagement Onboarding sessions in 2022. Background Context SAP Emarsys is an effective and straight-to-the-point solution that empowers marketers to increase their customer engagement capabilities. This 3-day Live Session will present a first onboarding and an overview of. SAP Emarsys Customer Engagement #sap learning hub beginner ILT Instructor-Led Training live session Customer Experience Training

Customer Engagement 54

Customer Engagement Engagement Marketing Training 54