AWS Machine Learning

NOVEMBER 27, 2022

Amazon Kendra is an intelligent search service powered by machine learning (ML). Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra users can now quickly find the information they need from tables on a webpage (HTML tables) using Amazon Kendra tabular search.

Travel 79

Travel User Experience Data Innovation 79

Helen Dewdney

NOVEMBER 27, 2022

It’s probably more important than ever to know our consumer rights. Few people can afford to lose money when they are spending and at Christmas when our expenditure is higher, it’s essential to ensure you are not fobbed off. . This week on The Complaining Cow Consumer Show I talk about your rights when shopping, receiving and meals out. Your consumer rights at Christmas.

Consumers 74

Consumers Hotels How To Company 74

Doing CX Right

NOVEMBER 27, 2022

Max Ball, Principal Analyst at Forrester, explains the difference between customer experience and customer service, trends to plan for and effective ways to solve customer needs versus creating pain points. The post Differentiating Customer Service vs. Customer Experience and Trends appeared first on Doing CX Right.

Trends 64

Trends Customer Experience Customer Service Customers 64

SAP Customer Experience

NOVEMBER 27, 2022

Hi SAP Community! I’m announcing the last instance of the SAP Emarsys Customer Engagement Onboarding sessions in 2022. Background Context SAP Emarsys is an effective and straight-to-the-point solution that empowers marketers to increase their customer engagement capabilities. This 3-day Live Session will present a first onboarding and an overview of.

Customer Engagement 61

Customer Engagement Engagement Customers Marketing 61

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Knowmax

NOVEMBER 27, 2022

The post 8 Agent Empowerment Tips For Better Customer Experiences appeared first on Knowmax.

Tips 52

Tips Customer Experience Customers Knowledge Base 52