What Your Brand Can Learn Right Now from the Starbucks Controversy
QuestionPro Audience
APRIL 23, 2018
By now, most of you are probably aware of the disastrous event at Starbucks — where two black men were arrested in a Philadelphia store for not making a purchase and refusing to leave the premises. The scene was captured in a video that went viral, and the backlash has been monstrous on social media and resulted in physical protests across the country.
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