Sat.Mar 16, 2019

Top 20 Marketing Agency Partner Programs for 2019

SurveySparrow

A software-agency partner program is like a match made in heaven. Software gets more clients at a low acquisition cost, and Agencies enjoy a myriad of extras that the software offers them. Quite simple, you’d think it is. If only!

SXSW: Our Biggest Takeaways and the House of Influence

Brandwatch CX

52

11 Strategies For Avoiding Online Shopping Cart Abandonment

Optimove

What works best for our clients is tracking their customers’ behavior and activities closely, with various activities triggering specific campaigns. Cart abandonment would trigger a campaign designed to complete the sale via the customer’s preferred channel and could include email, pop-ups and mobile push notifications. This real-time communication usually seals the deal. – Pini Yakuel, Optimove.

Sales 40

How to Spot Fake Online Reviews

Ann Michaels and Associates

Fake it ‘til you make it…right?!? Wrong! But it seems that’s how some sellers try to do it. Amazon is reportedly “fighting a barrage of seller scams on its website,” The Wall Street Journal reports. They have deleted thousands of reviews that could have been fake; fired workers who gave sellers inside information; and killed some techniques that might have helped products surface higher on searches when they shouldn’t have, reports the Journal. “If

How to Make the Transition to Customer Service Outsourcing

Speaker: Randy Clapp, Chief Revenue Officer, Advantage Communications Inc.

You’re feeling the pressure of keeping your employees engaged and improving your customer experience, but you’re not sure if you’re ready or even know how to make a smooth transition to a contact center. Randy Clapp, Chief Revenue Officer of Advantage Communications, will lead you through an outsourcing Self-Assessment you can apply to your business in this insightful webinar developed to provide you with the building blocks to take your customer service experience to the next level.