Doing CX Right
JANUARY 8, 2023
Mark Schaefer, best-selling author and branding expert, says we're on the cusp of a marketing and customer experience revolution, and you are leading it. Learn how to leverage influencer marketing & become a credible influencer yourself. The post The Revolutionary Power of CX, Social, and Influencer Marketing appeared first on Doing CX Right.
ShepHyken
JANUARY 8, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Customer Experience Predictions for 2023 by Dan Gingiss (Dan Gingiss) It’s a new year, so why not start it off right with some powerful customer experience predictions from the world’s foremost experts?
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