Natalie Petouhof

JUNE 3, 2017

Tweet Monitoring and fine-tuning analytics are becoming essential to stay competitive in today’s marketplace. Case in point: Business intelligence analytics software sales will reach $18.3 billion in 2017 , a 7.3 percent increase from last year, Gartner projects. By 2020, the market will be worth $22.8 billion and analytics will be mainstream, Gartner forecasts.

Analytics 40

Analytics Marketing Company Return on Investment 40

Experience Matters

JUNE 3, 2017

I recently read this quote attributed to President Trump: Here, everything, pretty much everything you do in government involves heart, whereas in business most things don’t involve heart. In fact, in business you’re actually better off without it. My take: No, no, no! This is wrong-minded, and very outdated thinking. To succeed, businesses must make […].

Government 168

Government Leadership Customer Experience Customers 168

Experience Matters

JUNE 3, 2017

I recently read this quote attributed to President Trump: Here, everything, pretty much everything you do in government involves heart, whereas in business most things don’t involve heart. In fact, in business you’re actually better off without it. My take: No, no, no! This is wrong-minded, and very outdated thinking. To succeed, businesses must make […].

Government 120

Government Leadership Customer Experience Customers 120