Uniphore

JULY 10, 2021

How to Cut Call Center Agent Onboarding Time in Half. and Make Every Agent Your Best Agent. August 25th | 11 AM EDT | 4 PM BST. Register Now. Brian Cantor Leading CX Industry Analyst Contact Center Week. Kumaran Shanmuhan CX & Automation Consulting Leader Jacada. Live Demo Featuring 10 Ways to Simplify Agent Onboarding With AI & RPA. Embed learning in the flow of activities that employees and the enterprise perform to deliver their outcomes.

Call Center 223

Call Center Contact Center How To Case Study 223

Beyond Philosophy

JULY 10, 2021

Some of you might know that I am learning to play guitar. However, almost none of you will ever hear my covers of Pink Floyd. In fact, that audience is quite exclusive, and includes only me and my wife Lorraine. That is because my guitar playing is something that I do in private, not public. In this episode, we talk about privacy, or rather, the lack of it in today’s online environment.

Consulting 78

Consulting Financial Data Customer Experience 78

SurveySparrow

JULY 10, 2021

In Leo Tolstoy’s Three Questions, a troubled king searches desperately for answers to three questions. He puts the most talented of his pupils to work on answering the questions, but remains dissatisfied with the answers. He finally decides to dress up as a civilian and look for answers himself. You’ll have to read the short story to find out what happens next, but the point is: Sometimes, companies can get lost in the insularity of their own culture.

Survey 52

Survey Brands Tips Net Promoter Score 52

Magellan Solutions

JULY 10, 2021

Why are Filipino Telemarketers better than the rest? When we talk about the best in the call center industry, the first thing that comes into entrepreneurs minds are Filipinos. Filipinos are talented, hardworking, caring, professional, the list can go on and on. But let’s dig deeper into the facts and figures why Filipino Telemarketers are better than the rest. .

Company 52

Company Call Center Call Center Experience Government 52

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