Sat.Apr 27, 2019

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How to Develop a Team of Successful Service Agents

Natalie Petouhof

Tweet. We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is […]. Click here to view original web page at www.salesforce.com.

How To 40
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CMB + GOT: Who will Take the Iron Throne?

Chadwick Martin Bailey

Winter is here! Do you watch Game of Thrones? Test your ability to predict George R.R. Martin’s grand vision against almost 1,500* other fans in our survey. In addition to potential bragging rights and a possible prize, the survey itself is almost as fun as a Stark family reunion. * We’re allowing in the first 1,500 entrants. Brant Cruz, first of his name, carries the banner for CMB's Platforms and Digital Media Practice.

Survey 40
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How to Develop a Team of Successful Service Agents

Natalie Petouhof

Tweet. We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is […]. Click here to view original web page at www.salesforce.com.

How To 40
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Paris Retail Week

Optimove

The post Paris Retail Week appeared first on Optimove.

Retail 40
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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Natalie Petouhof

Tweet. How to Develop a Team of Successful Service Agents We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is […]. Click here to view original web page at www.salesforce.com.