Sat.Nov 03, 2018

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CX Storytime Tale of The Couch with Abandonment Issues

Russel Lolacher

When you’re excited to change your home, your life… for bigger and better, wouldn’t it be nice if businesses matched that excitement and their promises? Stay tuned for a tale of confusing timeframes, new chapters life and unintended lawn furniture. This is the Customer Experience Storytime tale of…. The Couch with Abandonment Issues And so it begins….

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How Customer Service Affects Your Brand

Ann Michaels and Associates

High-quality customer service is essential to growing your brand and setting your company apart from the competition. When a customer has a bad experience, you can be sure their friends, families and colleagues will know about it faster than ever thanks to the internet. Customer service is the human face, or voice, of your brand so make the first interaction a positive one.

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CX Storytime Tale of The Couch with Abandonment Issues

Russel Lolacher

When you’re excited to change your home, your life… for bigger and better, wouldn’t it be nice if businesses matched that excitement and their promises? Stay tuned for a tale of confusing timeframes, new chapters life and unintended lawn furniture. This is the Customer Experience Storytime tale of…. The Couch with Abandonment Issues. And so it begins….

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CX Storytime Tale of The Couch with Abandonment Issues

Russel Lolacher

When you’re excited to change your home, your life… for bigger and better, wouldn’t it be nice if businesses matched that excitement and their promises? Stay tuned for a tale of confusing timeframes, new chapters life and unintended lawn furniture. This is the Customer Experience Storytime tale of…. The Couch with Abandonment Issues. And so it begins….

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.