Sat.Nov 03, 2018

CX Storytime Tale of The Couch with Abandonment Issues

The Upsell

When you’re excited to change your home, your life… for bigger and better, wouldn’t it be nice if businesses matched that excitement and their promises? Stay tuned for a tale of confusing timeframes, new chapters life and unintended lawn furniture. This is the Customer Experience Storytime tale of….

How Customer Service Affects Your Brand

Ann Michaels and Associates

High-quality customer service is essential to growing your brand and setting your company apart from the competition. When a customer has a bad experience, you can be sure their friends, families and colleagues will know about it faster than ever thanks to the internet.