Is Personalization the Secret Sauce? What the Research Says
Uplight
OCTOBER 5, 2020
It’s no secret utility customers want personalization. We’ve all grown accustomed to receiving relevant recommendations–even expecting them. So it wasn’t surprising that our recent research revealed that customers of all demographics said they wanted even more personalization from their utility. Only half of customers said that they agreed that their electric utility offers them valuable Read More.
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