Journey Mapping Design – the 5 Design Principles that will enable your journey map to drive change
Heart of the Customer
JULY 24, 2016
Kris LaFavor is the founder of DesignAhead. In addition, Kris is Heart of the Customer’s go-to designer for all of our journey maps (she also designed our website, so we’re big fans!). In this post, Kris lays out her guidelines to make sure our maps have that visual impact that is so critical to driving […]. The post Journey Mapping Design – the 5 Design Principles that will enable your journey map to drive change appeared first on Heart of the Customer.
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